Sales & Customer Relationship Intern - English & French Speaker

• Manage all presales activities with the goal to convert effectively incoming sales leads, ensuring strong performance in terms of conversion and average order value
• Manage customer care daily activities: handling customers’ inquiries and requests through emails and calls
• Interact with suppliers to manage customers’ requests and negotiate the best solution for the company and its customers
• Work closely with other departments (Logistics, Catalogue Management and Technology) to ensure an excellent level of customer experience
• Customer loyalty and retention initiatives
• Continuously evaluate internal customer care processes and propose business development initiatives

• Degree in languages or humanistic disciplines
• Passion for Sales & Design and a proactive approach
• Italian native, professional proficiency in English and French
• Previous working experience is considered a plus
• Exceptional problem solving and organizational skills, with strong orientation to results
• Able to manage relations and negotiations, with excellent communication skills
• Attention to details, flexibility and entrepreneurial attitude

Previous working experience

• Ticket restaurant provided according to the company policy
• Positive workplace
• Special prices on Artemest.com
• Meal vouchers
• Discounts at restaurants, cafés, gyms, and other stores
• Office stocked with fresh fruit, coffee, tea, and water