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Sales & Customer Care Executive

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Office Angels

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

13.85 - 14.50 GBP / Hour

Job Description:

Temporary Sales & Customer Care Executive role for pet lovers, delivering outstanding customer service to independent stockists in a hybrid work environment with potential for permanent opportunity.

Job Responsibility:

  • Process live orders and track deliveries
  • Offer advice on products and handle customer queries with professionalism
  • Build strong relationships with independent stockists
  • Support the Sales team by sharing feedback and insights
  • Drive sales through effective communication and customer engagement
  • Collaborate closely with the National Account Manager on priority customers
  • Conduct regular store visits to strengthen relationships and promote new products
  • Implement new processes to streamline stockists' experiences
  • Contributing to social and environmental goals through transparency and sustainability practices

Requirements:

  • Genuine passion for pets (experience with pets is a plus!)
  • Proven customer service experience
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint)
  • Familiarity with Zendesk or Commerce Cloud (ideal but not essential)
  • Strong communication and relationship-building skills
  • Proactive, adaptable mindset in a fast-paced environment

Nice to have:

  • Familiarity with Zendesk or Commerce Cloud
  • Experience with pets
What we offer:
  • Flexible Working: Enjoy a mix of home and office work
  • Community Engagement: Volunteering opportunities to give back to causes you care about
  • Fun Environment: Dogs at work and a supportive team culture
  • Potential to evolve into a Business Account Executive position

Additional Information:

Job Posted:
September 05, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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