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Sales & Customer Care Consultant

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Mahwah, NJ

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for a success-driven, bilingual Sales & Customer Care Consultant to join our team in Bergen County, New Jersey, on a contract basis. In this role, you will be responsible for delivering outstanding service to our customers while contributing to the overall success of the department. If you thrive in a fast-paced environment and enjoy solving customer inquiries, we encourage you to apply.

Job Responsibility:

  • Provide exceptional customer service by addressing inquiries professionally and efficiently
  • Proactively identify and resolve potential issues to ensure a seamless customer experience
  • Assist customers with a wide range of queries, including product information, returns, delivery, payments, and account registration
  • Achieve department goals by meeting individual targets related to sales, quality, and productivity
  • Collaborate with team members and other departments to enhance service delivery and share knowledge
  • Handle inbound and outbound calls, ensuring timely and accurate communication
  • Manage email correspondence and data entry tasks with attention to detail
  • Schedule appointments and process orders accurately using relevant systems and tools

Requirements:

  • Bilingual English/Spanish
  • Proficiency in keyboard use with accurate grammar and spelling
  • A proactive and confident approach to problem-solving
  • Excellent attention to detail and organizational abilities
  • Ability to work effectively in a team-oriented environment
  • Availability to work flexible shifts, including weekends and peak periods
  • Familiarity with Microsoft Excel and Word
  • Previous experience in customer service, call center operations, or data entry is preferred
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • free online training

Additional Information:

Job Posted:
January 15, 2026

Work Type:
On-site work
Job Link Share:

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