Sales CPQ & Order Processing Specialist Job at ZeroFox (Bengaluru)

Order Management Specialist

We are currently seeking a highly organized and detail-oriented Order Management...

Location

United States

Salary:

80000.00 - 110000.00 USD / Year

Wiz

Expiration Date

Until further notice

Requirements

Familiarity with the Enterprise SaaS/B2B Industry
Experience in Order Management, Finance Operations, Deal Desk, Sales Operations, or Pricing preferred
Demonstrated ability to partner effectively with GTM Teams and other cross-functional departments
Basic understanding of revenue recognition rules
Highly organized, customer-focused, and detail-oriented
Ability to multitask and prioritize, especially during periods of high volume such as End of Month or End of Quarter
Ability to effectively manage distractions and adapt to changing priorities
Excellent communication skills, with the ability to be transparent
Receptive of feedback
Strong quantitative skills and proficiency in NetSuite, Salesforce

Job Responsibility

Act as the primary liaison for the Field Sales team, providing support for questions related to opportunity booking and subscription management
Manage opportunity bookings, ensuring accuracy and completeness
Create and maintain Wiz Handbook documentation for streamlined processes
Resolve any booking errors promptly
Partner with Deal Desk and Billing teams to efficiently and accurately process opportunities
Maintain customer deal information, ensuring alignment between Salesforce and Netsuite
Collaborate with Revenue and Commission Accounting teams to address questions related to bookings
Perform weekly and monthly reconciliations, ensuring a 1:1 relationship between Netsuite Invoice and SFDC Opportunity
Verify the accuracy of other bookings metrics
Demonstrate a basic understanding of ASC606, SOX, and Export Compliance

What we offer

Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave

Fulltime

New

Commercial Desk Specialist

The Commercial Desk Specialist supports New Business, Renewals, and Existing Cus...

Location

United Kingdom , London

Salary:

Not provided

Optimizely

Expiration Date

Until further notice

Requirements

3–5 years' experience in Commercial Operations, Sales Operations, Deal Desk, Contract Administration, Renewals, or a similar commercial support role
Experience supporting contract lifecycle processes, including new business, renewals, amendments, and commercial requests
Working knowledge of pricing structures, discounting, approvals, and commercial governance
Experience using Salesforce (SFDC), CPQ, and contract generation tools such as Conga or equivalent systems
Strong attention to detail with the ability to manage multiple requests and meet deadlines in a fast-paced environment
Experience working with cross-functional stakeholders including Sales, Customer Success, Legal, Finance, and Operations
Strong analytical, problem-solving, and communication skills
Bachelor's Degree and relevant experience

Job Responsibility

Ensure all requests are logged and tracked via the CSR system
Review, triage, and manage CSR queues and priorities
Track CSR stages and ensure requests progress through workflow
Maintain accurate documentation and audit trail for all requests
Close CSRs once contracts or requests are completed
Support improvements to CSR workflow, stages, and tracking
Manage both standard and complex requests, escalating where required
Support Sales with New Business deal structuring and approvals
Assist with: Ramp deals (multi-year pricing structures), Bundle pricing and packaging, Discount approvals and pricing checks, Non-standard deal structures
Ensure deals are correctly structured in SFDC and CPQ

Fulltime

Deal Desk Specialist

As a Deal Desk Specialist on the Deal Desk team at PagerDuty, you will work cros...

Location

United States

Salary:

83000.00 - 125400.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

Bachelor’s degree
2+ year of experience in Sales Operations, Sales Enablement or Deal Desk

Job Responsibility

Serve as the trusted advisor and go-to resources to the Sales teams, building strong relationships for solving complex problems across O2C processes
Educate Sales teams on changes in processes, policies, and best practices to improve performance and release Sales capacity to core Sales activities
You will train, mentor and educate other members of the Deal Desk global team to enable them to provide excellent support to the Field and our customers
Intake & triage of Deal Desk SFDC Queue
Respond with urgency and be able proactively prioritize your workload
Identify and explore opportunities for sales process improvements and help drive enablement efforts
Provide deal support to our global sales teams by assisting with manual order forms, deal guidance, system updates and reporting
Identify and resolve issues that could prevent deals from closing in a timely manner
Escalate deal-threatening issues to appropriate leaders when resolution cannot be achieved at the virtual team level
Report, track and follow-up on system related issues affecting your tasks until resolution

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Principal Global Business Services Process Specialist

The Principal Global Process Specialist is a highly skilled subject matter exper...

Location

South Africa , Johannesburg

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong communication and interpersonal skills
Strong analytical skills
Broad knowledge of process mapping and Signavio
Requirements gathering and analysis techniques
Ability to work independently
Knowledge of sales tools (Salesforce - CRM, CPQ – Quoting) and data integration concepts
Strong ability to learn and adapt
Seasoned knowledge of business process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering
Broad knowledge of the Op2O process (Sales, Quoting and Order Management)
Problem-solving mindset

Job Responsibility

Lead projects to simplify, standardise and improve processes
Conduct As-Is analysis to identify process gaps
Partner with stakeholders to gather and translate business requirements
Assist with identification of business process improvements through data analysis
Identify cross-regional synergies and improvements
Prepare detailed process diagrams and documentation
Engage with stakeholders and facilitate sessions
Assist with implementation of projects related to business process improvement
Support maintenance of process documentation
Review documentation periodically with GPOs and GBS service providers

Fulltime

Deal Desk Specialist

We are looking for a self-motivated trusted advisor to the sales management who ...

Location

United Kingdom , London

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

3 years of proven success in a Deal Desk function or other direct sales support role
MBA or Master’s Degree in Finance or Economics
Experience with Salesforce and CPQ
Strong understanding of Annual Recurring Revenue (ARR), revenue recognition and order process principles
Experience working with enterprise software sales teams
Excellent team player and effective communicator with all levels of management and cross-functional organizations
Self driven with strong business acumen, strong reporting and analytics skills, troubleshooting and problem-solving
High attention to detail is required to ensure accuracy in complex deal structures
Highly organized, customer-focused, innovative and strong attention to detail
Ability to multitask and prioritize at times of high volume, schedule flexibility during End of Month, End or Quarter

Job Responsibility

Be the trusted advisor to the Sales leadership and team, collaborating on pricing and commercial terms for non-standard transactions
Be a subject matter expert on sales and revenue compliance policies and advise Account Executives on alternative compliant contract options
Partner with the Revenue, Finance, Legal and Sales Ops teams, to review or address revenue recognition concerns, Finance and billing issues, special terms, and pricing for non-standard deals
Own day-to-day quote management and pricing approvals, ensuring compliance with sales and business approval policies
Perform analysis on nonstandard and discounted deals
Present analyses of deals to decision-makers in a clear and concise fashion that enables them to make a quick and informed decision
Acts as a point of escalation for deal-related matters
Serve as a gatekeeper to the senior management by reviewing requests before they are escalated
Develop robust and repeatable deal processes, identifying process improvement and automation simplifying
Provide sales training and enablement of quoting, pricing and processes

Fulltime

Salesforce CPQ Solution Architect

We are currently seeking a Salesforce CPQ Solution Architect to join our team in...

Location

United States , Santa Clara

Salary:

122648.00 - 283906.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

8+ years experience in Salesforce enterprise architecture frameworks and integration patterns
8+ years hands-on CPQ in SA or lead developer role
8+ Salesforce CPQ (Steelbrick / SBQQ)
8+ years experience in price rules, product rules, discount schedules, block pricing
8+ years experience in Quote line architecture design for high-volume, multi-product environments
8+ years experience in Advanced approval processes, subscription products, and amendment/renewal flows
8+ years of experience in CPQ integration with ERP, rebate platforms, and external configurators via REST / MuleSoft
8+ years of experience in CPQ security model: SBQQ permissions, FLS, Experience Cloud access, price masking by role
8+ years of experience in Apex: trigger frameworks, batch/queueable jobs, governor limit management
8+ years of experience in Flow Builder: automation design and legacy Process Builder migration

Job Responsibility

Own end-to-end CPQ solution architecture: quote lifecycle, pricing rules, BOM generation, approval routing, and quote-to-order handoff
Lead design decisions for complex pricing scenarios including special pricing guardrails, milestone-based rebate repricing, and configurator-driven BOM integration
Produce solution design documents, data flow diagrams, integration specifications, and CPQ configuration guides
Design role-based security: field-level masking, Experience Cloud sharing rules, permission set strategy, and OEM/partner data isolation
Provide technical governance on Apex, Flow, SOQL optimization, and governor limit strategy across CPQ and portal workstreams
Guide CPQ-to-Order integration ensuring clean, traceable handoff to downstream financial systems
Serve as primary technical point of contact between the delivery team and client stakeholders during design and build phases
Facilitate solution design workshops to clarify scope, resolve ambiguous requirements, and produce documented architecture decisions
Ensure 85%+ unit test coverage, validate CPQ configuration integrity across environments, and own technical risk identification

Fulltime

Senior Deal Desk Specialist

Fivetran is building data pipelines to power the modern data stack for thousands...

Location

United States , Oakland

Salary:

154048.00 - 192560.00 USD / Year

Fivetran

Expiration Date

Until further notice

Requirements

Experience working directly with high volume as well as complex sales teams in a supportive capacity
Proven success in SaaS/B2B Industry, Deal Desk, Sales Operations supporting large enterprise customers/prospects
Expertise in navigating revenue recognition requirements in private/publicly held companies, including experience partnering with Revenue leadership on deal structures optimizing revenue recognition compliance
Experience advising sales on complex deal structures, contract terms, etc.
Prior deal desk, or sales operations experience required
Ability to work extended hours at end of month and end of quarter
Experience using Salesforce, Salesforce CPQ, and Ironclad or comparable CLM software
Ability to work independently in fast paced environment
Demonstrated capability to build strong working relationships with internal business units
Strong customer service skills and a great attitude

Job Responsibility

Act as a liaison for sellers between multiple groups (ie: sales ops, finance, product, sales leadership, legal) to help facilitate timely and accurate deal closure
Manage complex, nonstandard, predominantly Enterprise deals with multiple cross-functional partners
Provide guidance to Account Executives/Sales Management on deal structures in order to meet customer requirements and maximize ARR
Partner with Finance and Legal teams to craft contractual language to ensure transactions comply with revenue recognition and business operational policies
Manage quote and contract approval workflows for pricing, discounts and special terms for the sales teams using Deal Desk established guidelines and company best practices
Maintain an agreed upon Service level agreement (SLA) on approvals and deal review times
Perform month-end and quarter-end closing activities to ensure completeness and accuracy of contracts, order forms and other document review and reporting
Participate in training activities for new quote and contracting processes for the sales organization
Identify and support process improvement efforts to streamline current procedures
Cross-train with other Deal Desk functions to provide global coverage of quote, contracting and order management functions

What we offer

100% employer-paid medical insurance
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents

Fulltime

Deal Desk Specialist

The Deal Desk team is an integral piece of Quote-to-Cash at Zuora and the Zuora-...

Location

United States , Foster City

Salary:

88000.00 - 131900.00 USD / Year

Zuora

Expiration Date

Until further notice

Requirements

1-3 years Deal Desk, Finance, Bid Management, Sales Operations and/or Orders Management background
Demonstrated ability to work effectively in a team environment with diverse stakeholders across Finance, Sales, Pricing, Legal, Systems and drive consensus to meet deadlines
Ability to analyze, model and recommend the best course of action for complex pricing, negotiations, and quantitative experience required
Knowledge of the end-to-end Quote-to-Cash process, experience with Salesforce and CPQ preferred
Strong organizational and execution skills and ability to manage competing priorities
Understanding of software revenue recognition issues, including revenue recognition under ASC 606
Excellent analytical and problem solving skills to enable informed decision making
Ability to drive rapid, but fact-based decision-making with imperfect data
Ability to manage multiple variables / levers, and toggle approach within defined parameters based on customer needs and business objectives
Clear and thoughtful communicator with exceptional critical thinking skills

Job Responsibility

Within the first month: You will be provided introductions to specific cross-functional stakeholders, begin to build trust with them, and understand the nuances of each of their teams and processes and how they impact Deal Desk’s operations
You will be introduced to Zuora’s products, pricing, and contracts
You will assist with deal structures
By three months: You will build in-depth knowledge of Zuora’s products, pricing, and contracts
You will support sales in deal structures
You will understand Zuora’s quoting and approval process
You will assist in drafting and reviewing Order Forms
Within the first year: You will have an in-depth understanding of Zuora’s Deal desk operations
You will have an in-depth understanding of Zuora’s pricing and packaging structure
You will draft and review less complex Order Forms

What we offer

Competitive compensation, bonus opportunities, and retirement programs
Comprehensive medical, dental, and vision coverage
Generous, flexible time off
Paid holidays, wellness days, and a company-wide year-end break
Paid parental leave
Learning & development stipend
Opportunities to give back, including volunteer time and donation matching
Mental wellbeing resources and support

Fulltime

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Sales CPQ & Order Processing Specialist

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