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Sales Counsellor

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Compass Associates

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Location:
United Kingdom , Newport, Shropshire

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Category:
Sales

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Contract Type:
Not provided

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Salary:

30000.00 GBP / Year
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Job Description:

Do you have experience supporting individuals through emotionally complex decisions? Do you enjoy speaking to a wide variety of individuals, creating long-lasting meaningful relationships that are built on genuine rapport? Compass Associates are currently working in close partnership with a highly reputable retirement living organisation, who are opening a further development in Shropshire later in 2026. This will be another community to add to their already strong portfolio, where older adults are free to live on their own terms; supported by kindness, surrounded by opportunity and able to enjoy a richer, more connected later life. They are currently seeking a Sales Counsellor to join the team who will play a vital role in this mission by building long-lasting meaningful relationships with individuals across the community whilst nurturing a strong pipeline of individuals for the soon to be opened retirement village. Our client are not necessarily looking for someone with a sales background, but a candidate who thrives on strong relationship building and a unique prospect centred selling approach.

Job Responsibility:

  • Build trusted relationships with prospective residents and their families
  • Maintain, grow and nurture a high-quality lead pipeline using our CRM
  • Deliver empathetic, “prospect-centred selling” that focuses on individual goals, fears and motivations
  • Conduct home visits where appropriate to better understand needs and living situations
  • Create advocates by delivering warm, meaningful experiences from first contact to move-in
  • Represent the business within the community with authenticity and confidence
  • Develop relationships with local estate agents, financial advisers, social groups and influencers
  • Support events, talks, open days and presentations
  • Guide prospects through the journey from initial enquiry to reservation and move-in
  • Conduct tours of the retirement village, showing how our community may enhance quality of life
  • Communicate clear, transparent information about rental and sale options
  • Work to agreed targets while maintaining warmth, integrity and ethical practice at all times

Requirements:

  • Natural warmth, emotional intelligence and the ability to build rapport quickly
  • High integrity, strong ethical judgement and a calm, reassuring demeanour
  • Genuine enjoyment of working with older adults and families
  • Strong communication skills
  • written, verbal and interpersonal
  • Resilience, curiosity and creativity in how you support people through change
  • Comfortable working towards clear goals and targets
  • Full UK driving licence
What we offer:

bonus

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
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