Sales Coordinator

• Provide administrative support to the Sales Team, including but not limited to managing incoming calls and emails, preparing proposals, offers, agreements, and sales collaterals, ensuring timely follow-up and accurate documentation
• Assist with the preparation of all required daily, weekly, bi‑weekly, and monthly reports, ensuring accuracy and timely delivery
• Coordinate and sometimes handle site inspections, client visits, and sales-related meetings, acting as a point of contact between clients, Sales, and internal departments to ensure a smooth and well-orchestrated experience
• Act as a primary point of contact for clients when Sales team members are unavailable, ensuring timely and professional communication
• Serve as the Property Administrator, ensuring Golden Sales & Catering and the Hotel Audit Dashboard are fully optimized, compliant with brand standards, and consistently maintained
• Review and reassign incoming RFPs, ensuring accurate system linkage, follow-up, and data integrity
• Maintain and oversee the accuracy of the client database, ensuring all account information and bookings are current and properly recorded
• Monitor the systems by reviewing group cut-offs, due dates, coding, assignment, tagging, lost business, and other essential elements that sustain system quality
• Manage projects related to sales initiatives such as holiday gifts, sales blitzes, hotel partnerships and department-driven projects
• Maintain comprehensive knowledge of hotel facilities, capacities, and technical specifications to support accurate client communication and proposal development
• Comply with Four Seasons standards, while working harmoniously and professionally with co-workers and planning committee
• During the absence of other Coordinators, provide full administrative and reporting support for the Commercial Division
• Perform additional duties and special projects as assigned by Managers, Department or Division heads

• Bachelor’s degree in hospitality management, sales, business administration, or a related field preferred
• Previous experience in Sales or 2–3 years of operational hotel experience, within a luxury hospitality environment
• Prior experience in sales coordination or administrative support role is an advantage
• Excellent business writing and communication skills, with a polished and professional manner
• Advanced IT proficiency, including strong command of Microsoft Excel, Word, PowerPoint, and internet tools
• experience with systems such as Salesforce or Opera PMS is a plus
• Exceptional organizational skills with strong attention to detail and the ability to manage multiple priorities in a fast‑paced environment
• A proactive and collaborative mindset with strong professionalism, discretion, and the ability to work harmoniously within a team
• Excellent interpersonal skills, an outgoing personality, and a positive, can‑do attitude toward all requests
• Maintain excellent physical presentation that aligns with the property’s appearance and grooming standards
• Demonstrated ability to meet deadlines, handle competing priorities, and maintain accuracy under pressure
• Strong administrative capabilities with a high level of accuracy, efficiency, and reliability in all tasks
• A genuine interest in sales, commercial operations, and luxury hospitality

Experience with systems such as Salesforce or Opera PMS

• Room night stays at Four Seasons worldwide
• Employee meals prepared by our culinary team
• Dry cleaning and alteration of employee uniforms
• Medical, Dental, and Vision coverage
• Parking and Septa access
• City Fitness membership
• PTO and Nine (9) Paid Holidays
• 401k participation with a company matching program
• 100% Company-Paid Parental Leave
• Growth Opportunities with Four Seasons