This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Implement, lead and action the general administration functions of the Sales department. Secure and service ‘Sales’ Business from the Social and Corporate Market, through active and effective promotion, solicitation, and prospecting, while maintaining FS standards and maximizing revenue/profit potential.
Job Responsibility:
Actively solicit new business and respond to inquiries in absence of Sales Manager with the intention of confirming profitable catering business
Maintain an active trace/follow-up system on all inquiries and personal sales calls
Prepare correspondence (proposals, contracts, form letters, internal forms, etc.) and provide administrative support as required by the Director of Marketing and Sales departmental head
Conduct property tours and entertain prospective customers
Attend and/or participate in meetings with hotel staff and sometimes clients
Coordinate the sales efforts between sales department and other liasoning departments to yield maximum revenues
Implement office standards and procedures maintaining the Sales office in a neat and orderly manner in accordance with company guidelines
Answer telephones and take messages for the Marketing Department adhering to Four Seasons standards
Assist customer, guests and Hotel personnel with SERVICE focus in the absence of the Director of Marketing
Promptly and fully inform the Director of Marketing of all problems or unusual matters of significance coming to the employee’s attention so prompt corrective action can be taken
Be informed as with regards both daily hotel activities and hotel promotions
Assist in any project assigned by the Director of Marketing or Hotel Management
Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee
Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact
Assist with all guest inquires within the Sales, Marketing and Conference Services Department, including assistance with high telephone volume and walk-in site inspections
Perform other tasks or projects as assigned by hotel management
Be fully versed in the facilities and capabilities of the hotels competitive set
Requirements:
College Education preferred
1 year of previous sales experience
Excellent reading, writing and oral proficiency in the English language
Strong selling and interpersonal skills
High level of creativity
Attention to detail
Ability to handle multiple tasks and make decisions in a fast-paced client driven environment
Ability to work long and irregular hours, weekends and evenings
Delphi Sales and Catering Computer Software, MS Word, Excel, and ability to use e-mail and the Internet