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Accor Logo Accor · Sales

Sales Coordinator

South Africa, Johannesburg · Job Posted May 04, 2026
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Job Description

HYDE Johannesburg Rosebank is a unique opportunity to experience a one-of-a-kind lifestyle hotel brand. The hotel is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 131 rooms with natural textures and artisan touches. The hotel boasts a range of luxurious rooms each meticulously designed to provide the utmost comfort and style.

Job Responsibility

  • Effectively utilises software applications and communication tools used to facilitate collection and cataloguing of market information for generating sales leads and sales
  • Effectively manages processes and systems that enable Sales to be generated and guests to be accommodated to highest standards
  • Effectively utilises property management software to monitor preferences of Hotel Guests and produce appropriate Sales and Promotional strategies
  • Ensures all enquiries are responded to, accurate quotations generated and sent within specified time frame
  • Ensures Revenue Reports, Daily Pick-Up reports, Sales Activity, Strategy Adjustment reports are accurately produced
  • Takes responsibility for performance of Sales functions of the hotel
  • Attends trade shows and Sales events to showcase Group to market
  • Ensure annual planner is kept up to date re sales meeting minutes
  • Assist with travel arrangements
  • Provide administrative support on a one-to-one basis
  • Assist managers by dealing with administrative tasks
  • Liaise with clients, suppliers and other staff
  • Devise and maintain office systems including data management, filing
  • Arrange travel and accommodation and occasionally travel with manager to provide assistance during presentation
  • Comply with company safety regulations, rules, policies, procedures
  • Perform other tasks as directed by line manager
  • Ability to work as part of diverse team
  • Ensure world-class service is delivered to Guest by collaborating with 3rd Party Distributors
  • Ensures policies, processes and standards affecting Guests reflect safety and security concerns
  • Assists with implementation and monitoring of processes ensuring highest levels of confidentiality and security of information
  • Supports environment contributing to positive employee engagement
  • Promote compliance of health, safety and security issues
  • Works to ensure REVPAR targets are consistently achieved or surpassed
  • Looks for opportunities to prevent damage of equipment and reduce consumption of stock without affecting quality
  • Works to ensure Sales, Up/Cross-sell targets are consistently achieved
  • Helps reduce cost of distribution by finding new less expensive means of delivering business

Requirements

  • 3 Years of experience in the Sales operations of a luxury hotel
  • Proficient user of OPERA
  • Proficient in the application of Up-Sell and Cross-Sell strategies
  • Hospitality Management Qualification or relevant prior experience
  • Extensive Background in Sales

What we offer

  • Opportunity to join an international and innovative and fast-growing group
  • Ability to challenge the norm and work in an environment that is both creative and rewarding
  • Be part of a team passionate about creating great hospitality experiences
  • Competitive package and plenty of development opportunities
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