Sales Coordinator Job at Four Seasons (New York)

Job Description

The WSO Business Travel Sales Coordinator provides support to multiple WSO BT Account Directors. The BT sales team is responsible for generating $100+M in annual room revenue – this team is highly seasoned, professional, dynamic, energetic and busy. The Business Travel Sales Coordinator supports the sales process for the BT Sales team in a fast-paced, ever-changing environment. Attention to detail, multi-tasking and flexibility are critical – the coordinator must be highly organized, proactive and solution oriented, with a positive, collaborative outlook. This role is based in Four Seasons Hotels and Resorts, New York Worldwide Sales Office, reporting to the Director, Worldwide Sales, Business Travel. This role involves interactions with primarily internal stakeholders at various levels.

Job Responsibility

Manage email and calendar workflows in Outlook
Coordinate travel arrangements, expense reporting, and invoice processing in Concur
Manage RFP Process through Cvent/Lanyon, Vindow, ReadyBid, and other Corporate Travel RFP Platforms
Maintain and update customer profiles in Salesforce
Generate sales reports and extract data from Cvent/Lanyon, Salesforce, Excel, and Power BI
Prepare and update sales presentations using PowerPoint
Provide virtual meeting support, including scheduling, hosting, and recording sessions in Microsoft Teams
Serve as a primary point of contact for clients and hotel partners, including managing correspondence during Account Directors' absence
Enter and track sales activities, traces, and leads, ensuring data accuracy and clear communication with hotel partners
Provide operational and logistical support for customer events, internal meetings, and sales activities
Prepare sales presentations and coordinate logistics for customer educational webinars
Analyze reports and conduct market research to support business development initiatives
Manage event surveys and track ROI for all revenue-generating activities

Requirements

Minimum of 2 years of relevant administrative, sales, or hospitality experience preferred
Bachelor's degree from an accredited college or university required
Intermediate to advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Experience with Lanyon/Cvent, ReadyBid, Vindow, Salesforce, Power BI, Concur, or similar CRM/database platforms preferred
Strong analytical skills and comfort working with reports and data
Highly organized, proactive, and customer-service oriented
Strong verbal and written communication skills
Ability to manage multiple deadlines and work effectively under pressure
Self-motivated, result-driven, and solutions oriented
Strong relationship-building skills with both internal and external stakeholders
Strong analytical and reporting capabilities
Clear and effective communication skills across all organizational levels
Ability to independently prioritize and manage workload

Nice to have

Experience with Lanyon/Cvent, ReadyBid, Vindow, Salesforce, Power BI, Concur, or similar CRM/database platforms preferred
Minimum of 2 years of relevant administrative, sales, or hospitality experience preferred

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Sales Coordinator

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