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The Sales Coordinator handles the routine sales office work and administrative responsibilities of the community.
Job Responsibility:
Greets and establishes rapport with guests, current and prospective residents. Provides prospects with appropriate information regarding the community as requested
Performs general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned
Assists with the preparation of marketing materials including brochures and flyers that pertain to homes for sale (new, pre-owned, and brokered homes), community events, and other related materials as directed by their manager
Assists prospective residents by checking the status of Sun Homes inventory
Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community/Sales Manager or Sales Supervisor
Refers all sales prospects to Community/Sales Manager or Sales Supervisor, completes prospect card, and enters lead into NetSuite in a timely manner
Coordinates with the Underwriting department to obtain approvals on prospective resident applicants
tracks all approvals and denials
Reviews and codes invoices and statements for Community/Sales Manager or Sales Supervisor approval
Handles and resolves resident/customer routine questions and inquires in a timely and professional manner. Fields comments, suggestions, and complex situations to the appropriate manager
Ensures office supplies are sufficiently stocked and prepares supply orders as needed
Prepares and prints communications such as lease agreements, addendums to lease agreements, and notices to vacate as necessary
Assists with planning and coordinating resident relations events and activities within the community
Maintains records and files in accordance with the Operations Manual
Completes new move-in incentive requests for non-Sun Homes deals
Other duties as assigned
Requirements:
High School Diploma or GED (Required)
1 year in a sales coordinator or in another administrative position (Required)
Strong customer service skills
Good problem-solving skills
Excellent verbal and written communication skills
Professional appearance
Intermediate to advanced computer proficiency with the ability to use the Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner
Must have a valid driver's license
What we offer:
Comprehensive Medical and Prescription coverage with multiple plan designs
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty