Sales Coordinator Job at Disney (Rancho Mirage)

Job Description

Disney Signature Experiences champions new business development projects and growth initiatives, diversifying the Disney Parks, Experiences, & Products portfolio. Storyliving by Disney™ was launched in 2022, and Cotino®, a Storyliving by Disney™ community, is in the process being built in the heart of the Greater Palm Springs area. A Sales Coordinator for Storyliving by Disney™, Cotino® is an integral part of the sales value chain. You will play a crucial role in the day-to-day operations of the sales process. This is a full-time position based on-site in Rancho Mirage, California, and reports to the Sales Operations Manager.

Job Responsibility

Perform general administrative duties including, but not limited to, managing a high volume of calls, greeting visitors and guests, distribution of leads as well as routing inbound sales inquiries to the appropriate cast members
Track office supplies and keep an updated inventory list. Order and distribute supplies as they’re received
Maintain a safe and clean professional work environment for all employees & guests. Clean and restock the breakroom, showroom, model homes, and conference rooms throughout the day
Host, greet and escort guests at the Sales Studio, model homes, and within Cotino® community. Assist and interact while registering guests at the reception area and assist with initial introductions to other sales cast members
Coordinate transportation services while transporting guests from the Sales Studio to model homes, Artisan Club, Cotino Bay, Town Center, and other points of interest within Cotino community
Maintain sales model home tour log and advise security partners of any issues or concerns
Keep the leadership team and partners informed of operational or guest concerns
Complete opening and closing checklists for Sales Studio and model homes as well as print & make copies, file documents, stock model homes with sales collateral, beverages, etc.
Hand out pre-printed information to guests
Comfortably communicate to guests - general features and benefits of living at Cotino, Disney’s role at Cotino, and general information regarding the community and builders while deferring detailed questions to other sales cast members
Show flexibility and creativity which are both key components of success in this role

Requirements

Hospitality Experience
Two (2) years of administrative assistant, front desk, or office environment experience
Proficiency in Microsoft Office software (Teams, Outlook, Word, Excel, etc.)
Availability to work weekends, variable shifts, and holidays
Proven experience in managing a high call volume, demonstrating exceptional phone etiquette, and efficiency in handling customer inquiries
Valid California Driver’s License, and comfortability driving potential Cotino Residents from Sales Studio to model homes, lots, and other locations in Cotino® community
Outstanding verbal and written customer service skills
Ability to partner optimally and influence to reach efficient solutions through effective problem solving skills and strong decision-making skills
Gregarious and dynamic personality, showing good judgment and experience handling confidential information
Effective organization and time-management skills to prioritize and complete tasks on time with a strong attention to detail
Ability to lift 20 pounds
Adaptable and able to thrive in a dynamic, emerging business environment where fast-paced changes and working through ambiguity are integral
High School diploma or equivalent

Nice to have

General knowledge of real estate and new home sales practices and principles
Experience working with Events
Proficiency in Salesforce, Zendesk or other CRM experience

What we offer

health and savings benefits
educational opportunities
special extras that only Disney can provide
medical
financial
and/or other benefits

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Sales Coordinator

Job Description

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What we offer

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