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As a Sales Coordinator at IKEA, you will supervise and coordinate the daily operations of your team while supporting high standards of sales, customer service, and merchandising through adapting to urgent issues, sharing knowledge, and ensuring team competence.
Job Responsibility:
Supervising and coordinating the daily operation of the team
Support daily operational problems and reacting appropriately to urgent issues, escalating to direct manager where necessary
Sharing specialist knowledge of the IKEA product range, services, and tools to secure a high level of competence within the team whilst demonstrating a willingness to take on additional responsibility in this area
Encouraging the team to actively sell the department’s top-selling products, prioritised products, and IKEA service products to maximise sales and long-term profitability
Keeping the area of responsibility clean, tidy, priced, and fully stocked, and ensuring that the IKEA basic merchandising standards are always in place to give customers a positive shopping experience
Analysing and adjusting sales space capacities based on system parameters (sales location management) to secure high stock availability
Requirements:
Passionate about people’s everyday life at home and home furnishing
Able to optimise sales through thorough knowledge of the IKEA product range, local market, and customers
Adaptable and energetic, with strong verbal and written communication skills for successful stakeholder management
Friendly and comfortable with connecting and interacting with people and enjoy working in a fast-paced environment
Comfortable with coordinating your team, setting priorities and delegating responsibility
Able to deliver exceptional customer service and foster an inclusive and positive co-worker experience
Looking to develop and grow within the business
What we offer:
5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave
Rosters published 4 weeks in advance
15% Co-worker discount
Subsidised meals and complimentary drinks in our Co-worker restaurant
Free uniforms provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
24/7 access to our Employee Assistance Program for health and wellbeing support
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