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Marriott Bonvoy Logo Marriott Bonvoy · Sales

Sales Coordinator

United States, Doral Employment contract 20.00 - 25.00 USD / Hour · Job Posted May 14, 2026

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Job Description

We are seeking a highly organized, energetic, and detail oriented Sales Coordinator to support the Sales & Marketing team for two Marriott hotels in Doral, Florida. This role is responsible for coordinating group business, corporate accounts, meetings & events, lead management, administrative support, and daily sales operations for both hotels.

Job Responsibility

  • Review daily Function Sheet and event schedule
  • Conduct event/day-of-arrival follow-up and coordination
  • Update Sales Boards and group communication channels daily
  • Monitor hotel availability and communicate updates to the sales team
  • Follow up on pending sales items from both hotels’ end-of-shift reports
  • Review previous night group arrivals and resolve pending issues
  • Ensure all group billing and reservations are balanced and accurate
  • Monitor sales voicemail and respond promptly
  • Coordinate site inspections and ensure model rooms are inspection-ready with Housekeeping
  • Review daily arrival lists for both hotels and identify potential sales leads
  • Monitor VIPs, local guests, government travelers, and group arrivals
  • Update guest arrival workbooks and send pre-arrival emails
  • Handle incoming sales inquiries via phone, email, walk-ins, and online channels
  • Manage SFAWEB and Cvent lead platforms multiple times daily
  • Enter and track all inquiries in STS
  • Create new accounts in STS as needed
  • Distribute leads to the appropriate Sales Managers
  • Prepare and send proposals within 2–4 hours of receiving inquiries
  • Assist with prospecting opportunities and follow-up communications
  • Ensure meeting room setups are prepared and accurate for upcoming events
  • Verify event signage, internet details, and AV equipment readiness
  • Coordinate with Operations and Housekeeping to maintain meeting spaces
  • Participate in weekly BEO meetings and distribute finalized event information
  • Prepare event packages and communicate details to all hotel departments
  • Update BEO binders with banquet checks, receipts, and required documentation
  • Ensure all events meet deposit and payment requirements
  • Maintain detailed and accurate Function Sheets and Group Resumes through STS
  • Respond to all corporate account emails within 2 hours
  • Coordinate VIP amenities and special requests
  • Manage corporate account setup and rate plan requests
  • Create corporate booking links and maintain account profiles
  • Process credit card authorization forms and update reservations accordingly
  • Verify rate plan accuracy between STS and Lightspeed PMS
  • Maintain BT and corporate account tracking workbooks
  • Manage group turnover process from Sales Managers
  • Coordinate signed contracts, deposits, and group setup in Lightspeed
  • Maintain organized group files and tracking systems
  • Communicate directly with clients regarding: Rooming lists, Arrival/departure details, Transportation, Catering needs, VIP requests, Billing arrangements
  • Coordinate catering selections and prepare banquet checks
  • Prepare and distribute detailed group resumes and BEOs
  • Process final invoices, commissions, Marriott Bonvoy points, and post-event follow-up
  • Actualize group pick-up and final production in STS

Requirements

  • Previous hotel sales, front office, catering, or hospitality experience preferred
  • Marriott brand experience is a plus
  • Knowledge of STS, Lightspeed PMS, Cvent, and Microsoft Office preferred
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication skills
  • Ability to work independently and in a team environment
  • Detail-oriented with strong follow-up skills
  • Professional appearance and customer-focused attitude
  • Bilingual (English/Spanish) preferred

Nice to have

  • Marriott brand experience
  • Knowledge of STS, Lightspeed PMS, Cvent, and Microsoft Office
  • Bilingual (English/Spanish)

What we offer

  • Health insurance
  • Complimentary Lunch
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