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Sales Coordinator plays a key role in supporting sales efforts of the hotel. Primary responsibility is to assist the sales team in coordinating and executing various administrative tasks related to sales and client management. Sales Coordinator is also property champion leading relevant key sales systems. This is a perfect role for candidate who has passion and interest in the World of Sales, to gain solid foundation and experience in order to further advance in this career path.
Job Responsibility:
Provide administrative support to sales team
Assist in managing and maintaining hotel’s client database
Prepare file turnovers and create permanent files for all client accounts
Assist sales team in all aspects of trade show and sales business trip planning
Coordinate and manage sales team’s calendar
Assist in preparation of sales reports, performance metrics and analysis
Handle incoming inquiries and leads
Facilitate VIP client reservations
Create VIP or FAM TRIP Group resumes
Conduct hotel inspections and assist with familiarizations
Follow up to assist sales team on business leads
Assist sales team to qualify and tele market prospective leads and in-house guests
Maintain office supplies
Maintain a professional appearance at all times
As required, develop ability of client’s negotiation, evaluate, solicit, sell and confirm business
As required by Director of Sales, support tasks and projects outside of assigned areas
Requirements:
Reading, writing and oral proficiency in Japanese and English languages
Good personal & professional references
Working computer skills and knowledge including but not limited to Internet, Outlook, Microsoft Office (Excel, Word, PowerPoint), Opera, Golden Sales & Catering
Nice to have:
Be a sound analyzer and creative problem solver
Be a do-er and implementer
Be a team player
Develop and use good acumen and be a good business operator
Have a strong attention to detail, monitor quality and be obsessively service oriented
Be versatile and flexible and maintain composure during stressful times