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We are seeking a detail-oriented and highly organised Sales Coordinator to join our team on a fixed-term contract. This is an excellent opportunity to gain valuable experience and exposure to sales within the construction materials industry while playing a key role in our customer-facing operations. Working closely with our distribution team, you will manage customer orders, handle inbound enquiries, and provide support over the phone to ensure outstanding customer service. You will also provide essential administrative support to our Territory Sales Managers, helping to drive efficient communication and smooth day-to-day operations. This role offers a great opportunity to develop your commercial and sales support skills within a leading construction materials business.
Job Responsibility
Proactively follow up new leads and referrals generated from the Territory Sales Manager
Lead customer conversations which enable discussions into future opportunities
Develop clear weekly and monthly sales activity plans of your own that support the sales pipeline
Respond to customer enquiries (directly and those passed to you) and engage customers to understand their needs and recommend the best solution
Develop accurate pricing and quotations for customers and capture within Breedon's systems
Proactively maintain product knowledge expertise ensuring you understand Breedon's products and can recommend the best solutions to customers actively upselling and cross selling where appropriate
Actively manage customer enquiries to conclusion, driving conversion, understanding the reasons behind lost quotes, and capturing this in the system
Manage customer credit limits, proactively anticipating and communicating to enable smooth flow
Adopt the Breedon way of working and ensure process adherence and compliance to SOP's
Actively participate in delivery of Customer & Commercial Excellence initiatives ensuring that new ways of working are adopted and embedded within the business
Regularly review KPIs to ensure achievement of plan objectives and targets (budgets)
Provide updates on performance
Provide input which informs local Marketing initiatives.
Requirements
Experience operating in a proactive sales, lead generation and account management role
A self-starter who is commercially focused and responds appropriately on your own to improve outcomes and process's and assumes responsibility for your own performance
You relish the opportunity to build relationships with new customers and give Breedon the best chance of supporting our customers
You'll enjoy managing competing priorities and a dynamic work environment
You have a natural curiosity in others and like to continuously learn about our products and services
Highly effective communicator and facilitator, able to collaborate across teams and levels
Ability to develop strong and lasting customer relationships & value-added solutions
Strong organisational and multitasking skills
Proficient in MS Office (Word, Excel and Powerpoint) Word and experience with CRM software
Strong verbal and written communication
Attention to detail and a right first time attitude.
What we offer
A tailored, competitive salary
Company Pension Scheme
33 days annual leave, inclusive of bank holidays
Share Saver Scheme participation
Company Life Assurance Scheme
Access to our Employee Assistance Programme for health and wellbeing support
Discounts on a wide range of products through our employee benefits platform
Broad learning opportunities and career progression pathways.