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Disney Signature Experiences champions new business development projects and growth initiatives, diversifying the Disney Parks, Experiences, & Products portfolio. Storyliving by Disney™ was launched in 2022, and Cotino™, a Storyliving by Disney™ community, will be built in the heart of the Greater Palm Springs area. This is a full-time, hourly non-exempt position and reports to the Sales Operations Manager. This position is based in Rancho Mirage, CA. Relocation assistance will not be offered for this opportunity. A Sales Coordinator for Storyliving by Disney™, Cotino™ is an integral part of the sales value chain. You will play a crucial role in the day-to-day operations of the sales process.
Job Responsibility:
Perform general administrative duties including, but not limited to, managing a high volume of calls, greeting visitors and guests, distribution of leads as well as routing inbound sales inquiries to the appropriate associates
Track office supplies and keep an updated inventory list. Order and distribute supplies as they’re received
Maintain a safe and clean professional work environment for all employees & guests. Clean and restock the breakroom, showroom, Model Homes, and conference rooms throughout the day
Greet and escort guests at the sales center or model homes. Assist with registering guests at the reception area and assist with initial Sales Agent and Experience Advisor introductions
Coordinate transportation services while transporting guests from the sales center to home models, Artisan Club, Cotino Bay, Town Center, and other points of interest within Cotino
Maintain sales model tour log and advise security partners of any issues or concerns
Keep the leadership team and partners informed of operational or guest concerns
Complete opening and closing checklists for Sales Studio and model all homes as well as print & make copies, file documents, stock model homes with sales collateral, etc.
Hand out pre-printed information to visitors
Comfortably communicating to visitors’ general features and benefits of living at Cotino, Disney’s role at Cotino, and general information regarding the community and Builders while deferring detailed questions to Sales Associates
Requirements:
Two (2) years of administrative assistant, front desk, or office environment experience in managing a high call volume, demonstrating exceptional phone etiquette and efficiency in handling customer inquiries
Valid California Driver’s License with a clean driving record
Outstanding verbal and written customer service skills
Ability to partner optimally and influence to reach efficient solutions
Gregarious and dynamic personality
Good judgment and experience handling confidential information
Comfortability driving an extended passenger van to escort potential Cotino Residents from Sales Center to Models and lots
Proficiency in Microsoft Office
Availability to work weekends, variable shifts, and holidays
Shown problem-solving and decision-making skills
Effective organization and time-management skills to prioritize and complete tasks on time with strong attention to detail
Ability to lift 20 pounds and stand for extended periods of time
Adaptable and thrive in a dynamic, emerging business environment where fast-paced changes and working in gray areas are integral
Required Education: High School diploma or equivalent
Nice to have:
General knowledge of real estate and new home sales practices and principles is strongly desired
Experience working with a luxury or high end product line
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