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Sales Coordinator

taxrise.com Logo

TaxRise

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Location:
United States, Irvine

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Category:
Sales

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Contract Type:
Not provided

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Salary:

18.00 - 20.00 USD / Hour

Job Description:

The Sales Coordinator plays a vital role in the success of our sales organization by acting as a bridge between our clients and Sales Representatives. This role is responsible for ensuring clients stay engaged, informed, and on track through key milestones of their journey—starting from initial enrollment through post-investigation follow-ups.

Job Responsibility:

  • Manage a pipeline of newly enrolled clients and assist in completing pending documentation, agreements, and financial profiles through the client portal
  • Contact clients via phone, email, and text to verify information, confirm initial payments, and obtain required signatures
  • Follow up with clients to schedule their second call with the Sales Representative, where the tax investigation results and resolution program will be reviewed
  • Reconnect with aged prospects who previously expressed interest but did not enroll, and assign re-engaged leads back to Sales Representatives
  • Maintain accurate and up-to-date notes, case statuses, and communication logs in our CRM system (Salesforce)
  • Assist clients in rescheduling missed appointments and following up on unresponsive cases to keep the pipeline moving forward
  • Perform periodic audits of client cases to ensure all requirements are met and processes are followed
  • Collaborate with internal departments (e.g., Processing, Client Success) to gather missing documents or details
  • Support additional operational and administrative tasks as needed to contribute to sales workflow efficiency

Requirements:

  • At least 2 years of experience in a support, administrative, or client-facing role, preferably in a high-volume, fast-paced environment
  • Strong communication skills, both written and verbal, with a customer-first mindset
  • Excellent organizational skills and attention to detail
  • Proven ability to manage multiple priorities and follow up on time-sensitive tasks
  • Comfortable navigating CRM platforms (Salesforce preferred) and task management tools
  • Tech-savvy with working knowledge of Google Workspace (Gmail, Sheets, Calendar), Microsoft Office, and tools like Calendly and internal chat systems (e.g., Slack)
  • Self-motivated and resourceful
  • able to take initiative and work independently while collaborating effectively with a team
  • High level of discretion when handling confidential information
  • High school diploma or equivalent required
What we offer:
  • Medical, Dental, and Vision Insurance (starting after 60 days)
  • Paid Time Off
  • 401(k) retirement plan with company match
  • Professional Development Program to support your growth
  • Access to our on-site gym and gaming lounge
  • Catered team lunches every Friday
  • Fun and energizing quarterly company outings
  • Monthly Bonus: Average bonus potential of $2,000 - $4,000 per month

Additional Information:

Job Posted:
December 12, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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