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Randstad Logo Randstad · Sales

Sales Coordinator

Greece, Marousi · Job Posted May 30, 2026
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Job Description

Join a leading international organization with a reputation for excellence and a culture that prioritizes professional growth and collaboration. Operating on a global scale, this company values innovation and high-quality service, offering a dynamic environment where team members are empowered to deliver a 360° client experience. We are looking for a dedicated professional to join the Commercial Department and support the International Key Accounts team in achieving operational excellence.

Job Responsibility

  • Responding promptly and professionally to all incoming calls and email requests
  • Supporting the International Key Accounts Executive holistically in daily operations
  • Managing and following up on client requests end-to-end to ensure timely resolution
  • Building and maintaining strong, professional relationships with key client contacts
  • Handling and resolving client complaints efficiently while ensuring a positive experience
  • Promoting, supporting, and training clients on corporate digital tools
  • Coordinating with internal departments to ensure smooth handling of client needs
  • Assisting with the preparation and coordination of client meetings and events
  • Logging all client interactions in the CRM system with accuracy and completeness
  • Preparing and sending client proposals and RFPs within agreed timelines
  • Ensuring accurate and timely order entry in internal systems
  • Supporting the preparation and submission of annual client credit lines
  • Maintaining up-to-date sales and customer data in all relevant information systems
  • Meeting all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
  • Generating and delivering accurate reports to clients within deadlines

Requirements

  • 2-3 years of experience in customer support, commercial back-office, or account coordination role
  • High emotional intelligence (EQ)
  • Excellent verbal and written communication
  • Strong active listening abilities
  • Solid organizational and data management skills
  • Ability to negotiate and influence
  • Empathy and perspective-taking
  • Resilience under pressure
  • Bachelor’s degree in Business Administration, Communications, or a related field
  • Previous experience in customer support, preferably in a B2B environment
  • Excellent command of written and spoken English
  • Strong IT literacy across MS Office and digital platforms
  • Proficiency with CRM tools and related business applications
  • Strong numerical ability and basic financial literacy
  • Fast and accurate typing skills
  • Familiarity with administrative and support processes
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