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The Sales Coordinator role involves performing office duties to support sales and marketing, preparing documents throughout the sales process, promoting awareness of the brand, and providing customer service. Candidates are expected to have at least 1 year of related work experience and a high school diploma (or equivalent). The position is onsite at the Four Points by Sheraton Beijing Haidian Hotel and Apartments.
Job Responsibility:
Perform general office duties to support Sales & Marketing
prepare sales-related documents throughout the sales process
promote awareness of brand image internally and externally
gather materials and assemble information packages
use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott
enter, retrieve, reconcile, and verify information in software involved in the sales process
answer guest questions about property facilities/services
serve as the point of contact for clients and communicate with them by phone and email
follow all company policies and procedures
welcome and acknowledge all guests according to company standards
maintain positive working relationships with others
anticipate and address guests’ service needs.
Requirements:
Perform general office duties to support Sales & Marketing
prepare sales-related documents throughout the sales process
promote awareness of brand image internally and externally
gather materials and assemble information packages
use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott
enter, retrieve, reconcile, and verify information in software involved in the sales process
answer guest questions about property facilities/services
serve as the point of contact for clients and communicate with them by phone and email
follow all company policies and procedures
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
thank guests with genuine appreciation
develop and maintain positive working relationships with others
support team to reach common goals
comply with quality assurance expectations and standards
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