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Sales Coordinator

granddelmar.com Logo

Fairmont Grand Del Mar

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Location:
Canada , Richmond

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Category:
Sales

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Contract Type:
Not provided

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Salary:

60000.00 - 63000.00 CAD / Year
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Job Description:

You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your Sales team at Fairmont Vancouver Airport.

Job Responsibility:

  • Consistently offer professional, engaging and friendly service to clients and internal colleagues mostly conducted via phone and email
  • Qualifies general inquiries by engaging with potential and existing clients via phone, and directs to appropriate Sales person
  • Responds to inquiries from customers in the absence of direct Sales personnel by following direction of another Sales manager
  • Conduct on-site inspections in the absence of a Sales Manager
  • Ensure prompt and courteous service is extended to both internal and external customers
  • Maintains positive relationships will all guests, vendors, colleagues and Global Sales network via all forms of communication
  • Has a complete knowledge of hotel's services and facilities
  • Oversees communication to assigned key local accounts/programs duties

Requirements:

  • Previous hotel experience is preferred
  • Business and/or Hotel Post-Secondary Diploma preferred
  • Microsoft Office suite of software literacy required
  • Opera Sales & Catering and Opera Property Manager or Opera Cloud experience preferred
  • Ability to assume key operator responsibilities for all technological equipment in the office
  • Past Sales experience (internal or external) an asset
  • Adhere to Fairmont Appearance & Grooming Guidelines
  • Excellent interpersonal and communication skills
  • Ability to prioritize work in an environment with multiple interests
  • Ability to handle complex and confidential information with discretion
What we offer:
  • An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
  • The only luxury hospitality group to be awarded Great Place to Work® Canada
  • The opportunity to have fun at work alongside passionate hoteliers
  • The opportunity to live, work and play across the world through our employee travel and internal transfer programs
  • Complimentary duty meal in our colleague dining room
  • Complimentary hotel stay for two through our BE OUR GUEST program
  • Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
  • Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and DEI Committees
  • A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
  • A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
  • 30% reimbursement for TransLink monthly pass or YVR Employee Parking pass

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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