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The Sales Coordinator is responsible for providing administrative support to the Sales Managers and Director(s) while being familiar with all aspects of the sales process.
Job Responsibility:
Receive and respond to incoming telephone calls in accordance with Four Seasons Standards and assist with overflow calls for Sales & Marketing
Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events
Assist with all guest inquiries within the Sales and Marketing department, including assisting with high telephone volume and walk-in site inspections
Participate in hotel specific, local, and Four Seasons sponsored sales blitz, and telephone blitz activity
Maintain the various Sales file systems, both electronic and paper, including Account Files, Program Evaluation Database, Master binders and Resumes
Requirements:
Excellent reading, writing and oral proficiency in the English, Cantonese and Mandarin languages
A minimum a high school or equivalent education
Strong communications (telephone and in person)
Requires knowledge of and ability to operate computer equipment
Basic knowledge of hotel operations
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide