Sales Coordinator, Robert Half

Robert Half

Location:
United States, Ann Arbor

Category:
Sales

Contract Type:
Employment contract

Salary:

24.00 USD / Hour

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Job Description:

Seeking an experienced Sales Coordinator to support the Customer Service Team in Ann Arbor MI. This role is. The ideal candidate is team-oriented, detail-oriented, highly organized, and detail oriented, with strong administrative, customer service, and sales communication skills. The position requires comfort working in fast-paced environments and the ability to collaborate effectively within a small team structure.

Job Responsibility:

Respond promptly to customer inquiries via phone and email
Prepare and send warranty quotes and invoices following established procedures and pricing
Process purchase orders, enter payments, and update account records
Track customer correspondence and maintain accurate data in internal systems
Support the creation and maintenance of process documents and customer communication materials
Assist with preparing reports and status updates for management
Coordinate with internal departments to address customer needs and resolve issues
Perform other administrative duties as assigned and strong customer service
Conduct proactive outreach to customers following system purchases
Communicate warranty benefits and terms effectively to drive sales
Follow up with customers as warranty expiration dates approach to facilitate renewals
Track customer information and status in internal systems
Recommend new opportunities and trends based on reports and customer feedback
Assist with marketing initiatives and campaign support as needed
Contribute to customer communication materials and promotional content
Work collaboratively within a two-person team environment, requiring excellent interpersonal skills
Maintain constant communication with team members via Microsoft Teams throughout the workday
Coordinate efforts to ensure seamless customer experience and operational efficiency

Requirements:

At least 2 years in an administrative, customer service, or sales support role
Proficient in English communication with strong phone presentation skills
Skilled in Microsoft Office applications and the Teams platform
detail oriented attitude and excellent phone etiquette
Ability to thrive in a collaborative team environment
Willingness to engage in sales activities and light marketing support
Associate degree or equivalent experience
Strong organizational skills with attention to detail
Clear written and verbal communication abilities with sales acumen
Proficiency in Microsoft Office (including Teams) and familiarity with CRM systems are preferred
Ability to prioritize, multitask, and work both independently and collaboratively
Experience in processing orders, invoices, or contracts is a plus
Comfort with sales conversations and customer relationship building

Nice to have:

Experience with processing orders, invoices, or contracts
Familiarity with customer success strategies and resolving connectivity issues
Experience in customer service, administrative, or sales support roles

What we offer:

medical, vision, dental, and life and disability insurance
401(k) plan
free online training

Additional Information:

Job Posted:
September 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Sales Coordinator