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Dewolfe Place Logo Dewolfe Place · Sales

Sales Coordinator - Senior Living

United States, Cedarburg Employment contract 20.00 - 24.00 USD / Hour · Job Posted May 14, 2026
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Job Responsibility

  • Serve as the first point of contact for inbound inquiries, gathering key information and initiating the discovery process
  • Conduct outbound calls to follow up with prospects, schedule tours, and move leads forward in the sales process
  • Greet and engage prospective residents and families during tours, ensuring a warm and professional experience
  • Support tour coverage as needed, confidently presenting the community and lifestyle offerings
  • Maintain accurate and timely updates within the CRM system, ensuring all prospect interactions and next steps are documented
  • Track and manage lead flow, including oversight of the UPs log to ensure proper distribution and follow-up
  • Assist in preparing weekly, monthly, and quarterly reports to support sales performance tracking
  • Coordinate and support the execution of community marketing events designed to generate leads and drive occupancy
  • Engage with prospects, families, and guests during events to build relationships and encourage tour scheduling
  • Assist with outreach efforts and post-event follow-up to maximize conversion opportunities
  • Ensure model apartments, tour paths, and marketing materials are prepared and aligned with community standards
  • Assist in coordinating the move-in process to ensure a smooth and welcoming experience for new residents and families
  • Support completion and organization of required paperwork in collaboration with the Executive Director, Business Office Manager, and clinical team
  • Help facilitate resident assessments and ensure administrative readiness for lease signings and move-ins
  • Ensure all required documentation is completed accurately and on time in accordance with state regulations

Requirements

  • Associate's degree preferred
  • Minimum of one (1) year of experience in administrative, sales support, or customer service role
  • Strong communication and interpersonal skills with a customer-focused approach
  • Ability to manage multiple priorities with strong attention to detail and follow-through
  • Comfortable with phone-based communication and relationship-building
  • Proficient in basic computer systems
  • CRM experience preferred
  • Demonstrates good judgment, problem-solving, and organizational skills
  • Interest in working with a senior population and their families

What we offer

  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Paid time off and paid holidays
  • 401(k) with company match
  • Employee Assistance Program
  • Additional voluntary benefits
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