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IKEA Logo IKEA · Sales

Sales Coordinator Self Serve

Australia, Marsden Park 30.75 AUD / Hour · Job Posted January 22, 2026
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Job Description

As a Sales Coordinator your responsibilities will include, but are not limited to supervising and coordinating the daily operation of the team, supporting daily operational problems, sharing specialist knowledge of the IKEA product range, encouraging the team to actively sell, keeping the area clean and stocked, and analysing sales space capacities.

Job Responsibility

  • Supervising and coordinating the daily operation of the team
  • Support daily operational problems and reacting appropriately to urgent issues, escalating to direct manager where necessary
  • Sharing specialist knowledge of the IKEA product range, services, and tools to secure a high level of competence within the team whilst demonstrating a willingness to take on additional responsibility in this area
  • Encouraging the team to actively sell the department’s top-selling products, prioritised products, and IKEA service products to maximise sales and long-term profitability
  • Keeping the area of responsibility clean, tidy, priced, and fully stocked, and ensuring that the IKEA basic merchandising standards are always in place to give customers a positive shopping experience
  • Analysing and adjusting sales space capacities based on system parameters (sales location management) to secure high stock availability

Requirements

  • Passionate about people’s everyday life at home and home furnishing
  • Enjoy working in a fast-paced and future-oriented environment
  • Able to optimise sales through thorough knowledge of the IKEA product range, local market, and customers
  • Adaptable and energetic
  • Strong verbal and written communication skills for successful stakeholder management
  • Friendly and comfortable with connecting and interacting with people
  • Comfortable with coordinating your team, setting priorities, and delegating responsibility
  • Able to deliver exceptional customer service and foster an inclusive and positive co-worker experience
  • Looking to develop and grow within the business
  • Availability to work a rotating roster with a mix of day and evening shifts
  • Availability to work 3 out of 4 weekends in a month (both Saturday and Sunday)

What we offer

  • 5 weeks’ Paid Annual Leave
  • Paid Parental Leave
  • Family & Community Leave
  • 15% Co-worker discount
  • Subsidised meals and complimentary drinks in our Co-worker restaurant
  • Free uniforms provided
  • Free Co-worker parking
  • Bonus programme (where eligible)
  • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
  • 24/7 access to our Employee Assistance Program for health and wellbeing support
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