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An opportunity to join a well-established company based in Whyteleafe. The main focus of this role is to liaise between sales teams, various departments, suppliers, and current/future customers as well as handle a high volume of customer enquiries whilst providing a high quality of service to all customers.
Job Responsibility:
Answering phones promptly
Processing orders and enquiries from acknowledgement through to delivery to site, ensuring liaison with suppliers and customers
Tracking sales orders to ensure that they are scheduled and sent out on time
Resolving any sales related issues with customers
Checking order acknowledgement for accuracy
Maintain and update customer notes with all transactions, schedule changes and requests
Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents
Maintain a day book with all day to day events
Support the Sales Reps
Liaise with suppliers of to ensure the best possible service for customers
Attend training to develop relevant knowledge and skills