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Sales coordinator and customer service

https://www.randstad.com Logo

Randstad

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Location:
Canada, Saint-Léonard

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

65000.00 - 70000.00 CAD / Year
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Job Description:

A growing SME business, a leader in its sector and part of a major Canadian group, is actively seeking a Sales Coordinator in East Montreal to join its team. This is a permanent and strategic role, combining excellent customer service (B2B, with construction contractors) and support for sales representatives.

Job Responsibility:

  • Ensure excellent B2B customer service (by phone and email) in French and English for Canadian and American clientele
  • Follow up on invoicing, deliveries, and orders
  • Act as a coach and technical and administrative support for sales representatives
  • Conduct report analyses and participate in promotion and marketing efforts
  • Become a product expert (specialized machinery and equipment) in order to make sales suggestions and recommendations (no direct sales)
  • Actively participate in the improvement and implementation of new processes and systems (including ERP/CRM transition)

Requirements:

  • Bilingualism essential (French and English), spoken and written
  • Significant and proven experience in customer service
  • Experience or knowledge of B2B (sales or sales support)
  • Strong willingness to learn and develop technical expertise in a complex field (construction, machinery)
  • Autonomy, proactivity, and ability to adapt to change

Nice to have:

Spanish is considered a major asset

What we offer:
  • Permanent position within a recognized and rapidly growing organization
  • Human-centered and relational company culture where initiative and new ideas are valued and heard
  • Opportunities for internal growth and advancement
  • Work environment accessible by public transportation and offering on-site parking

Additional Information:

Job Posted:
December 19, 2025

Expiration:
January 08, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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