Sales Content & Knowledge Specialist Job at LHH

Sales Content & Knowledge Specialist

We’re looking for a strong writer and editor who’s passionate about crafting cle...

Location

United Kingdom

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

Strong experience writing and editing sales or proposal content (e.g. RFPs, pitch decks, client presentations)
Excellent written English with the ability to tailor messaging to different audiences and sales scenarios
Strong PowerPoint skills – ability to design and refine client-facing slides (not just internal decks)
Comfortable working with content management platforms such as Loopio, Seismic, or SharePoint
Ability to manage multiple content projects and deadlines in a fast-paced, global environment
Strong stakeholder collaboration skills – especially working with SMEs and senior sales leaders
Highly organized and detail-oriented, with good judgment around brand, tone, and message alignment

Job Responsibility

Write, edit, and refine persuasive sales content for use in proposals, presentations, RFPs, and other sales materials
Collaborate with SMEs and sales teams to gather input and shape compelling client-focused narratives
Maintain and update a central library of approved content using tools like Loopio, Seismic, and SharePoint
Evolve and enhance sales templates, decks, and visual toolkits to reflect current messaging and brand standards
Build and maintain a strong library of case studies and proof points across services, industries, and geographies
Provide editing, proofreading, and messaging feedback on live bid materials, ensuring consistency, clarity, and impact
Support quality control on key bids and sales presentations, reviewing structure, tone, and visual alignment
Train and coach internal sales and opportunity management teams on sales writing best practices (e.g. tone, structure, storytelling)
Upload and organize final content in internal platforms, ensuring materials are easy to find and use across global teams
Help communicate new content and updates to the broader sales organization to drive adoption

What we offer

Growth opportunities within a HR Solutions global leader
We prioritize learning to stay agile in an increasingly competitive business environment
We foster an open-minded environment where people spark new ideas and explore alternatives
Additional benefits including PTO, Paid Holidays, and more

Fulltime

Global Content and Knowledge Manager

Global Content & Knowledge Manager role accountable for managing and optimizing ...

Location

Canada , Virtual

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

Minimum 5 years' recent experience in relevant content role within a bid or sales/sales enablement team
Content creation track record within B2B environment focused on commercial industries
Experience in management of sales content tech-stack
Expert at both written and visual content
Experience in introduction of new technologies to support content creation or management
Excellent verbal and written communication skills
Experience of using PPT effectively in producing sales materials
Advance level capabilities in use of tools such as MS Teams/SharePoint, SalesForce, AI and other emerging tech
Ability to work independently, problem solve and be self-motivated
Excellent networking, collaboration, and project management skills within complex international organization

Job Responsibility

Manage and optimize knowledge and sales content across entire sales lifecycle
Curate, manage and evolve content covering all parts of LHH
Partner with wider Go-to-market team, marketing, sales and subject matter experts
Manage small team of content and knowledge specialists
Develop, maintain and update repository of knowledge and content assets
Ensure taxonomy supports content categorization in line with business needs
Be expert and point of contact for LHH content tech stack (Loopio and Seismic)
Develop best practices and training for Sales Enablement & OMT functions
Define and uphold quality standards for all sales content
Act as ambassador to wider sales organization for use of available content

What we offer

Growth opportunities within human resources global leader
Priority on learning to stay agile in competitive business environment
Open-minded environment where people spark new ideas and explore alternatives

Fulltime

Global Content and Knowledge Manager

Global Content & Knowledge Manager role accountable for managing and optimizing ...

Location

United Kingdom , Virtual

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

Minimum 5 years' recent experience in relevant content role within a bid or sales/sales enablement team
Content creation track record within B2B environment focused on commercial industries
Experience in management of sales content tech-stack
Expert at both written and visual content
Experience in introduction of new technologies to support content creation or management
Excellent verbal and written communication skills
Experience using PPT effectively in producing sales materials
Advanced level capabilities in MS Teams/SharePoint, SalesForce, AI and emerging tech
Ability to work independently, problem solve and be self-motivated
Excellent networking, collaboration, and project management skills within complex international organization

Job Responsibility

Manage and optimize knowledge and sales content across entire sales lifecycle
Curate, manage and evolve content covering all parts of LHH
Partner with Go-to-market team, marketing, sales and subject matter experts
Lead sales content strategy, taxonomy, quality and innovation including technology use
Manage team of content and knowledge specialists
Develop and maintain repository of knowledge and content assets
Be expert for LHH content tech stack (Loopio and Seismic)
Define and uphold quality standards for all sales content
Act as content ambassador to wider sales organization
Monitor sales materials and content usage across tech stacks

What we offer

Flexible working model
Private medical insurance (PMI)
Group personal pension plan
Career support for family and friends
25 working days paid holiday with opportunity to buy extra days off
Growth opportunities within human resources global leader
Learning opportunities
Open-minded environment

Fulltime

Global Content and Knowledge Manager

Global Content & Knowledge Manager role accountable for managing and optimizing ...

Location

United States , Virtual

Salary:

97000.00 USD / Year

LHH

Expiration Date

Until further notice

Requirements

Minimum 5 years' recent experience in relevant content role within a bid or sales/sales enablement team
Content creation track record within B2B environment focused on commercial industries (preferably Professional or Business Services)
Experience in management of sales content tech-stack and maximizing its usage and effectiveness
Expert at both written and visual content
Experience in introduction of new technologies to support content creation or management
Excellent verbal and written communication skills
Personal passion for content
Experience of using PPT effectively in producing sales materials
Advance level capabilities in use of tools such as MS Teams/SharePoint, SalesForce, AI and other emerging tech
Ability to work independently, problem solve and be self-motivated

Job Responsibility

Manage and optimize knowledge and sales content across entire sales lifecycle
Curate, manage and evolve content covering all parts of LHH
Partner with wider Go-to-market team, marketing, sales and subject matter experts
Manage small team of content and knowledge specialists
Develop, maintain and update repository of knowledge and content assets
Ensure taxonomy supports content categorization in line with business needs
Be expert for LHH content tech stack (Loopio and Seismic)
Define and uphold quality standards for all sales content
Act as ambassador to wider sales organization for use of available content
Monitor sales materials & content usage across all tech stacks

What we offer

Bonus
Medical insurance
Dental insurance
Vision insurance
Term life and AD&D insurance
Short-term and long-term disability
Additional voluntary benefits
Commuter benefits
Wellness plans
401k plan or non-qualified deferred compensation plan

Fulltime

Call Center Knowledge Management Specialist

In this unique role, you will be collaborating with many partners within the bus...

Location

United States , Baltimore

Salary:

56778.00 - 82328.25 USD / Year

IKEA

Expiration Date

Until further notice

Requirements

Minimum of High School diploma, GED, or equivalent education
Minimum 3 years of experience working with communication
Minimum 2 years in Learning & Development platform/software implementation and utilization
Experience presenting and leading in front of local management and global partners
Strong consultation and communication skills, especially in written and verbal presentation
Strong stakeholder management skills
Experience working in a call center in a role that disseminates information internally to ensure all members of the team have accurate information
Worked with customers to understand their information in connection to omnichannel shopping experiences
Ability to write information in a customer-facing way
Passionate about understanding customer behavior and needs, and designing a unique remote experience that exceeds customer expectations

Job Responsibility

Ensure local translation of knowledge content, assuring cultural relevance, in order to secure accessible knowledge for customers and co-workers
Maximize potential and quality of natural language self-serve tools (i.e. Chatbot) to improve effectiveness and quality of service delivered
Provide the country Call Center team with internal specific communications, e.g. newsletters, local business plan, in order to ensure involvement and engagement among local co-workers
Identify the learning needs for co-workers, together with Quality Specialists, in order to enable continuous learning and development
Ensure, in collaboration with People & Culture, and Resolutions and Sales Specialists, local learning design as well as planning and coordinating learning deliveries, in order to enable qualitative and efficient trainings
Ensure collaboration with group Customer Knowledge Specialists and country Leadership & Competence to secure that local knowledge base is relevant
Review knowledge additions from Sales/Resolutions Specialists in order to secure knowledge standards are followed, leveraging and rewording relevant inputs for use in customer-facing knowledge sources

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

AI Operations Specialist

We are seeking a detail-oriented Agentic Specialist to oversee the daily operati...

Location

United States , San Francisco

Salary:

75000.00 - 125000.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

Demonstrated experience working with CRM systems, marketing automation platforms, or customer engagement tools
Strong written communication skills with exceptional attention to detail and ability to maintain brand voice consistency
Basic understanding of sales processes, lead qualification, and customer journey mapping
Comfortable with technology and demonstrated ability to quickly learn new software platforms and tools
Familiarity with data analysis tools and ability to create basic reports and dashboards
Ability to multitask and prioritize effectively in a fast-paced, dynamic environment
Strong problem-solving skills with a proactive approach to identifying and addressing issues
Excellent interpersonal skills for collaborating across multiple departments and stakeholder groups

Job Responsibility

Daily Operations & Monitoring: Monitor AI agent conversations and interactions with prospects in real-time to ensure optimal performance and customer experience, review conversation logs for quality, accuracy, and brand compliance while identifying opportunities for improvement, conduct regular health checks on agentic systems to prevent downtime and maintain seamless operations
Content Management & Optimization: Update and maintain comprehensive supporting content libraries including objection handling scripts, product information, and conversation flows, identify gaps in AI knowledge base and flag content needs to marketing and sales teams for development, ensure all agentic tools have access to current, accurate, and compelling messaging that aligns with company positioning
Technical Support & Issue Resolution: Troubleshoot basic AI agent issues including conversation flow problems, integration hiccups, and content delivery errors, escalate complex technical problems to appropriate teams while maintaining detailed documentation of issues and resolutions, serve as the primary point of contact for sales and success teams experiencing agentic tool challenges
Performance Analysis & Reporting: Track key performance metrics including conversation completion rates, lead qualification accuracy, response times, and conversion metrics, generate regular reports on agent effectiveness, identifying trends and opportunities for optimization, present findings to stakeholders with actionable recommendations for improvement
Cross-Functional Collaboration: Collaborate closely with sales and marketing teams to ensure AI messaging stays current with product updates, campaign launches, and market positioning changes, partner with customer success teams to optimize post-sale agentic interactions and support workflows, work with product and engineering teams to communicate user feedback and feature requests

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Protergia Training Specialist

Protergia Training Specialist to join B2C team, part of M Energy Customer Soluti...

Location

Greece , Paiania

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in Education, Communication, or related field
2+ years of experience in training delivery, preferably in sales, customer service, or retail environments
Previous experience in sales will be considered an asset, with proven ability to deliver Sales and Soft Skills training (e.g. Sales Techniques, Negotiation Skills, and Coaching)
Excellent communication and interpersonal skills, with the ability to adapt training content and delivery to diverse audiences across Retail, B2B, and Customer Care functions
Strong business and customer orientation, demonstrating flexibility and a collaborative approach to align learning initiatives with organizational objectives
Highly organized and analytical, able to manage multiple training projects across locations while assessing effectiveness through KPIs, feedback, and performance data
Proficient in MS Office
familiarity with QA systems, reporting tools, or CRM platforms (e.g. Salesforce) is considered an asset
Fluency in English (written and spoken) required

Job Responsibility

Designing and delivering classroom and eLearning programs focused on sales, customer service (aftersales), and commercial policies, tailored to the specific needs of each channel (Contact Center, Indirect, Retail Stores, Back Office, Customer Support)
Creating and maintaining training materials, including product guides, sales scenarios, and communication frameworks, ensuring alignment with company standards and business strategy
Coordinating the full training cycle from needs analysis and preparation to delivery, evaluation, and continuous improvement based on feedback and performance results
Managing digital learning tools such as the LMS, intranet, and knowledge base, ensuring up-to-date content and accurate training records
Applying innovative learning techniques (e.g., gamification, role plays, blended and accreditation programs) to enhance engagement, knowledge retention, and skill application
Collaborating with Store Inspectors and local teams to support on-the-job learning and deliver consistent, high-quality training experiences across central (Paiania, Athens) and regional sites (e.g., Thessaloniki)

What we offer

Competitive remuneration package
Ticket Restaurant
Preferential household electricity plan
Group Health Insurance program
Pension Plan

Fulltime

Global Sales Trainer, Interventional Pain

The Global Sales Trainer reports to the Director of Product, Clinical Education ...

Location

United States

Salary:

86000.00 - 115000.00 USD / Year

Avanos

Expiration Date

Until further notice

Requirements

Bachelor’s Degree required
Minimum of three (3) years Sales or Marketing experience with Medical Devices
Proven consistent positive results in Medical Device Sales, Training, or Marketing
Knowledge of PC based applications (Windows, Word, Excel, OneNote, and PowerPoint), Salesforce, and Power BI
Strong leadership qualities including vision, decisiveness, collaboration, innovation, and ability to build and assess talent
Demonstrates high-impact communication, presentation, problem-solving, organization, and interpersonal skills
Extensive travel required, maximum 50% (a portion of which is international)

Job Responsibility

Partner with leadership to develop and deliver a training program that is prioritized, scheduled, and driven by business objectives
Effectively construct educational content that meets Marketing, Quality, Regulatory and Compliance requirements
Collaborate with GSM on the development and execution of training related to new product launches and existing products
Support our global sales and marketing team in new initiatives as necessary based on updates within the market
Coordinate with the Clinical Sales Specialist Team on content development and presentation for all Sales training classes
Ensure training and education materials are designed for flexibility and reusability globally
Utilize appropriate delivery tools to provide instruction that effectively combines learning style with content type
Maintain a knowledge base of current industry practices and trends to ensure the provision of relevant education and training
Evaluate training program effectiveness while identifying areas of improvement and additional instructional needs
Serve as the expert for the IVP product portfolio

What we offer

incentive compensation program
benefits on day 1
free onsite gym
onsite cafeteria
HQ region voted 'best place to live' by USA Today
uncapped sales commissions
generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting

Fulltime

Sales Content & Knowledge Specialist

LHH

Location:
United Kingdom

Category:
Sales

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 16, 2026

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Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 16, 2026

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