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The Recruiters Room have partnered with a well-established and highly respected organisation, in their search for a Sales Consultant to join their growing team. This opportunity would suit someone who enjoys delivering excellent customer service but also has a commercial mindset and is motivated by identifying opportunities to grow and develop customer relationships. Our client has evolved significantly in recent years and is investing heavily in growth. Whilst renewals and customer servicing remain an important part of the role, there is now a much stronger focus on new business generation and maximising opportunities within an extensive existing customer base.
Job Responsibility
New Business (approximately 60%)
Renewals (approximately 30%)
Administration (approximately 10%)
Handling inbound enquiries and warm leads
Providing quotations
Managing renewals and retention conversations
Processing adjustments and customer requests
Identifying opportunities to cross-sell and upsell additional products
Building long-term relationships with customers
Producing policy documentation and customer correspondence
Ensuring all activity is conducted in line with FCA and company compliance standards
Proactively engaging with customers to maximise opportunities during quieter periods
Requirements
Previous experience within some form of Sales environment (Retail included)
Strong communication and relationship-building skills
A proactive and positive attitude
The ability to work effectively under pressure
High attention to detail and a strong appreciation of compliance requirements
Confidence speaking with customers over the phone
A desire to learn, develop and progress your career
What we offer
Salary of £27,000 – £30,000 depending on experience
Structured career progression opportunities
Regular salary reviews based on performance and development
Ongoing training and support
A supportive management team that recognises and rewards success
The opportunity to build a long-term career with a growing and forward-thinking business