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The Sales Consultant is a front-line representative of So Resi and MTVH and has responsibility for the delivery of the sales budget, working in multiple locations across a broad geographic area. You will be responsible for contributing to the sales delivery and performance across the region, with a focus on ensuring an excellent customer experience is delivered as well as health and safety requirements are upheld. You will be responsible for delivering the customer journey from Site Launch, lead management, application processing through to completion. You will be required to efficiently engage with all key internal and external stakeholders throughout the sales process.
Job Responsibility:
Delivery of the sales budget
Working in multiple locations across a broad geographic area
Contributing to sales delivery and performance across the region
Ensuring an excellent customer experience is delivered
Ensuring health and safety requirements are upheld
Delivering the customer journey from Site Launch, lead management, application processing through to completion
Engaging with all key internal and external stakeholders throughout the sales process
Requirements:
Experience in a sales and customer service environment
Expert Knowledge of intermediate and private sales products with at least 3 years shared ownership sales experience
Responsible for supporting the marketing team in implementing sales strategies
Contribute effectively with internal cross-functional teams within MTVH to support sales delivery and future management of new developments
An understanding of the legal process of shared ownership and outright property sales
Proven experience of delivering excellent customer care
IT and numeric literacy with strong written and verbal communication skills
Sales Office and Show home management experience
Responsible for the weekly monitoring of all void properties to ensure their ongoing security