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We are looking for a full time Sales Consultant to join the team at our elegant Miele Experience Centre in Abingdon, Oxfordshire. Miele Experience Centre's are different to normal retail stores, with lower footfall but higher value customer transactions. We strive to provide a premium experience for every consumer, whether they are kitting out an entire new kitchen, or dropping in to buy some replacement detergents for their washing machine.
Job Responsibility:
Reporting to the Store Manager
hosting clients
providing detailed quotes
delivering memorable instore demonstrations
form relationships with clients
manage a longer sales process
hit sales targets
demonstrate multiple communication styles across telephone, face to face and written
respond effectively to quotations and queries
consult and advise on the selection of the finest lifestyle appliances for our clients to use in their homes
delivering memorable demonstrations, bespoke consultations & exceptional customer service
close the sale either directly or through our partner network
Requirements:
you will be a natural salesperson and both confident and capable when hosting clients, providing detailed quotes to fit their needs and delivering memorable instore demonstrations
you will bring an ability to form relationships with clients and manage a longer sales process that could incorporate multiple visits and discussions
ideally we are looking for sales consultants who have previous experience in lifestyle sales or delivering bespoke solutions in a store environment
working as a team you will strive to hit sales targets for both yourself and the team
our customers are loyal and inquisitive, you will be required to demonstrate multiple communication styles across telephone, face to face and written
you'll be confident and professional with the ability to respond effectively to quotations and queries
you will bring previous experience of working in a customer facing role and can demonstrate credibility and confidence in what is required
most importantly you will bring the passion and pride that matches the brand with the ability to affectively multi task
IT literate with the ability to adapt to systems and processes and work really well as a team to achieve great results
What we offer:
performance related bonus scheme
comprehensive benefits package which covers health and wellbeing
incentives for sales instore
recognition awards for exceptional performance and displaying our culture and values