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We are looking for Sales Consultant to join our Miele Experience Centre, in the heart of Mayfair. The Miele brand is synonymous with quality design & innovation, and, in our elegantly designed store in Mayfair, we curate a handpicked selection of the finest luxury lifestyle appliances for our clientele to use in their homes. Delivering memorable demonstrations, bespoke consultations & exceptional customer service, our Experience Centre's forge the link between Kitchen Dealers, consumers, and Miele, by giving opportunities to close the sale either directly or through our partner network. Miele Experience Centre's are different to normal retail stores, with lower footfall but higher value customer transactions. The space is designed to host both clientele and brand partners to enjoy a luxurious and intimate environment where they can explore our collection at their own pace, ensuring a personalised shopping experience. From the elegant interior design to the carefully curated displays, every detail has been thoughtfully considered to elevate the lifestyle experience.
Job Responsibility:
Reporting to the Store Manager
Strive to hit sales targets for both yourself and the team
Deliver memorable demonstrations, bespoke consultations & exceptional customer service
Host clients and deliver memorable instore demonstrations
Form relationships with local businesses and high net worth individuals
Demonstrate multiple communication styles across telephone, face to face and written
Respond effectively to quotations and queries
Requirements:
Previous experience in luxury clienteling or delivering bespoke solutions
Previous experience of working in a customer facing role
IT literate with the ability to adapt to systems and processes
Ability to work really well as a team
Natural salesperson
Confident and capable when hosting clients and delivering memorable instore demonstrations
Ability to form relationships with local businesses and high net worth individuals
Ability to demonstrate multiple communication styles across telephone, face to face and written
Confident and professional with the ability to respond effectively to quotations and queries
Ability to affectively multi task
What we offer:
Bonus scheme
Lunch allowance
Health and wellness benefits
Training & development opportunities
Competitive and evolving pay and benefits packages