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In this role, you will greet each customer warmly, listening carefully as they share their vision or the challenge that brought them in. Using your deep knowledge of Nick Scali's luxury sofas and furnishings, you help them picture how a new lounge or statement chair could become the centerpiece of their home. You guide them through textures, colours, and configurations, matching products with their style and needs.
Job Responsibility:
Deliver exceptional, emotionally aware customer service that inspires loyalty and repeat business
Engage customers through emotive storytelling to help envision their dream space
Identify new sales opportunities and close deals confidently and consistently
Maintain accurate sales records and ensure timely processing of all customer orders
Collaborate with the Showroom Manager to maintain high presentation and merchandising standards
Requirements:
A playful spirit with an insatiable drive to hit sales targets
Emotionally tuned-in and able to vibe with customers from the get-go
A seasoned pro at consultative selling and finding creative solutions that wow
Proven track record of closing deals in high-roller categories like furniture, bling, cars, or luxury living
Organized, professional, and a team player with a growth mindset
Excellent communication and interpersonal skills to build rapport with customers
Strong problem-solving abilities to address customer concerns and provide tailored solutions
Adaptability to thrive in a fast-paced, dynamic sales environment
What we offer:
Competitive salary with generous, uncapped commissions
Ongoing training and professional development opportunities
A supportive, growth-focused team environment within an ASX-listed company