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We are looking for a part-time Sales Consultant to join the team at our elegant Miele Experience Centre in the Crescent Arcade, Solihull. Miele Experience Centre's are different to normal retail stores, with lower footfall but higher value customer transactions. We strive to provide a premium experience for every consumer, whether they are kitting out an entire new kitchen, or dropping in to buy some replacement detergents for their washing machine.
Job Responsibility:
Reporting to the Store Manager
Strive to hit sales targets for both yourself and the team
Demonstrate multiple communication styles across telephone, face to face and written
Respond effectively to quotations and queries
Consult and advise on the selection of the finest lifestyle appliances
Deliver memorable demonstrations, bespoke consultations & exceptional customer service
Forge the link between Kitchen Dealers, consumers, and Miele
Give opportunities to close the sale either directly or through our partner network
Requirements:
Natural salesperson
Confident and capable when hosting clients
Ability to provide detailed quotes
Ability to deliver memorable instore demonstrations
Ability to form relationships with clients and manage a longer sales process
Previous experience in lifestyle sales or delivering bespoke solutions in a store environment
Previous experience of working in a customer facing role
Can demonstrate credibility and confidence
Passion and pride that matches the brand
Ability to effectively multi task
IT literate with the ability to adapt to systems and processes
Work really well as a team to achieve great results
What we offer:
Performance related bonus scheme
Comprehensive benefits package covering health and wellbeing
Incentives for sales instore
Recognition awards for exceptional performance and displaying our culture and values