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We are looking for a Compensation Manager to join our GTM Operations team with a focus on supporting our Sales Compensation program. This is a critical role responsible for managing the administration of the sales commission program, ensuring accurate and timely payouts for participants. This role will have ownership of key processes administering and maintaining the monthly, quarterly, and annual Sales Compensation cycles. You are a great fit for this role if you are a self-starter with a meticulous attention to detail. You have the ability to blend strong quantitative and analytical skills with a strategic mindset, program management experience, and an ability to communicate effectively with all levels of an organization. You work well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment.
Job Responsibility:
Own processes related to administering monthly commission cycle for global workforce
Handle timely and accurate resolution of quota credit and commission inquiries
Ensure sales commission software is effectively maintained to account for evolutions in the compensation program, new roles, etc.
Develop metrics to track inquiry resolutions, SLAs, error rates, etc.
Identify, recommend, and implement process improvements to streamline commission workflows and reduce manual efforts
Ensure effective protocols and measures are in place to validate commission payments and maintain compliance
Requirements:
2+ years of experience in Sales Compensation (preferably in SaaS/Technology)
Strong analytical skills and exceptional attention to detail
Excellent organizational skills and ability to follow through with tasks reliably and independently
Excellent communication skills and the ability to correspond quickly and accurately with numerous stakeholders
Independent problem-solver and self-starter able to manage complex projects end-to-end, from design to execution and QA
Experience working with dynamic sales teams and strong interpersonal skills in dealing with management
Experience using CaptivateIQ or other Incentive Compensation Management system preferred
What we offer:
Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access