Sales & Commercial Team Leader – Small Store Job at IKEA (Lecce)

Job Responsibility

Drive sales performance by leading commercial priorities, range focus and customer engagement across all channels
Turn local customer needs into clear and actionable commercial plans, ensuring an inspiring and seamless shopping experience
Lead and develop your team, building strong sales mindset, product knowledge and ownership
Work closely with the rest of the store to ensure commercial plans are executed effectively in daily operations
Take responsibility for the store beyond your area, stepping into operational topics when needed and showing curiosity and willingness to grow across the full store scope

Experience in sales and in leading teams in customer-facing environments
Strong commercial mindset with the ability to identify opportunities and turn them into results
Good understanding of customer behaviour and how to act on insights
Ability to use data and KPIs to guide decisions and improve performance
Hands-on leadership style, with the ability to act quickly and take ownership
Strong communication skills and ability to build trust within the team

Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities, etc)
Wellbeing Offering, including an Employee Assistance Program (EAP)
Healthy and affordable food: access to a corporate canteen
Employee discount: 15% on the purchase of IKEA products for personal use
IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child)
Corporate discounts: portal dedicated to our co-workers to enjoy discounts for different activities such as travel, leisure, technology and more
Bonuses: every year all the co-workers can be rewarded for how we develop our business together