Sales & Commercial Operations Manager

• Running and coordinating day-to-day commercial and sales activity across priority employer and system partner segments
• Actively supporting sales delivery, including progressing opportunities through the pipeline and ensuring follow-through on engagement activity
• Managing and developing a Commercial Coordinator to support delivery, coordination and operational execution
• Owning core commercial processes, ensuring activity is tracked, structured and effectively managed
• Working closely with Marketing, Engagement, and Learning & Development to support conversion and employer engagement
• Monitoring pipeline performance and identifying where opportunities are stalling or can be improved
• Analysing commercial activity and using insight to improve conversion, messaging and approach
• Testing and refining sales and engagement approaches based on live activity and performance data

• Experience in B2B sales, business development, commercial operations or revenue-focused roles
• Confidence actively working on sales activity (not just supporting it), including progressing opportunities through a pipeline
• Confident in external-facing conversations with employers and partners, able to build credibility and progress discussions effectively
• Experience managing or coordinating operational activity, ideally with line management responsibility
• Strong organisational skills and ability to keep multiple commercial workstreams moving
• Confidence working with data and insight to improve commercial performance
• A practical, delivery-first mindset with a focus on making things happen
• Experience working with or alongside local authorities, public sector bodies or complex stakeholder environments (desirable)

Experience working with or alongside local authorities, public sector bodies or complex stakeholder environments