Sales Co-worker

• Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions
• Process product knowledge and confidently recommend relevant add-on items that complement customers’ primary purchases, supporting increased attachment rates and overall basket value
• Maintain add-on product areas to ensure they are fully stocked, accurately priced, clean, and presented in an accessible, customer-friendly manner
• Actively participating in selling products with a positive attitude and contribute to business goals and growth
• Maintaining a clean and organised sales area, ensuring all products are properly priced and fully stocked
• Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment

• Previous retail experience preferred
• Experience of working in a customer and commercial oriented business
• Comfortable with physical tasks (lifting, replenishment, standing for extended periods)
• Passionate about learning and sharing the IKEA product range with customers
• Confident in approaching and talking to people in a proactive manner
• Can work with a strong sense of urgency while adapting effectively to change in a fast-paced team environment
• Able to prioritise multiple tasks and are comfortable with on-the-job physical activity
• Adopt a customer-focused mindset and strive to deliver a memorable shopping experience
• A friendly attitude and are comfortable with connecting and interacting with people

Previous retail experience preferred

• $28.31 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)