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We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!
Job Responsibility:
Drive sales by ensuring your area is clean, tidy, fully stocked, and correctly priced, with products always in perfect condition
Optimize availability by analyzing sales space capacities and adjusting stock levels based on system parameters
Be a product expert by learning the features and benefits of all Home Organization & Lighting products and sharing your knowledge with customers
Actively engage customers—identify their needs through the right questions and recommend the best solutions for their home
Support merchandising, restocking, and maintaining a safe, organized work area, including performing tasks requiring physical effort and lifting up to 50 lbs
Requirements:
Sales‑driven, outgoing, and confident in approaching customers in a polite and friendly way
Passionate about creating an exceptional shopping experience by actively promoting IKEA services and helping customers make informed decisions
Previous experience in sales or customer service, ideally in a fast‑paced retail environment
Comfortable with physical work, including heavy lifting up to 50 lbs, and enjoy being on your feet throughout the day
Thrive in a team environment and contribute to a positive, energetic workplace
What we offer:
Wellness days (in addition to your vacation days!)
Extended health, dental, and vision coverage (for you and your family)
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
Parental leave
Bereavement leave
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)