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Sales Co-worker

https://www.ikea.com Logo

IKEA

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Location:
Australia, Slacks Creek

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

29.59 AUD / Hour

Job Description:

As a Sales Co-worker - Kitchen Planning, you will design tailored solutions for customer needs, guide them through their kitchen planning journey, ensure the sales area is well-presented, and stay informed about promotions and product offerings. This role involves strong customer service, sales expertise, teamwork, and the ability to use technical planning tools.

Job Responsibility:

  • Designing tailored solutions to solve customers’ kitchen and home furnishing needs
  • Actively approaching customers, asking insightful questions, and advising them on the best kitchen solutions for their lifestyle and space
  • Supporting customers throughout their kitchen design journey using our kitchen planning software
  • Follow up with customers after their initial planning appointment offering further advice, answering questions, and helping them move closer to their dream kitchen
  • Ensure the sales area is always stocked, well-presented, attractively merchandised, and correctly priced
  • Build strong relationships with your team and other departments, contributing to a collaborative, inclusive working environment
  • Stay knowledgeable about in-store promotions, delivery options, product features, and benefits to better assist and inspire customers

Requirements:

  • Proven experience in a sales or customer service role, ideally within the furniture, colour consulting or high-value items retail industry
  • A passion for home furnishings and a keen eye for quality, maintaining a strong level of product knowledge and a love for sharing the IKEA range with customers
  • A strong customer-focused mindset, always striving to deliver a memorable and positive shopping experience
  • An authentic approach to generating sales, paired with a professional, self-motivated approach towards achieving sales targets and KPIs
  • Clear and concise communication skills, a keen eye for detail, and strong problem-solving abilities
  • A ‘Togetherness’ mindset, with the ability to work autonomously while collaborating effectively with your team
  • Proficient computer skills and a willingness to learn the technical aspects of the IKEA range and digital planning tools
  • IT systems capability with an ability to learn about all technical aspects of the IKEA product range, tools, and systems
What we offer:
  • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
  • $29.59 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights)
  • Rosters published 4 weeks in advance
  • 15% Co-worker discount
  • Subsidised meals and complimentary drinks in our Co-worker restaurant
  • Free uniforms provided
  • Free Co-worker parking
  • Bonus programme (where eligible)
  • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
  • 24/7 access to our Employee Assistance Program for health and wellbeing support

Additional Information:

Job Posted:
October 03, 2025

Expiration:
October 16, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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