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IKEA Logo IKEA · Sales

Sales co-worker

India, Bangalore · Job Posted February 03, 2026
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Job Description

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

Job Responsibility

  • Actively approach and support customers by understanding their needs and offering the best home furnishing solutions to exceed their expectations
  • Create an enjoyable, convenient, and successful shopping experience that leads to satisfied customers and increased sales
  • Maximise sales and profitability in your area of responsibility by focusing on top sellers, prioritised products, and local customer needs
  • Ensure your sales area is clean, tidy, fully stocked, correctly priced, and always aligned with IKEA merchandising standards
  • Use IKEA sales tools, systems, and different sales and communication channels effectively to support customers in their buying journey
  • Actively offer IKEA services to help customers make informed choices and enhance their overall shopping experience
  • Support and implement commercial activities and sales priorities within your department and across the store
  • Analyse and adjust sales space and product capacity to secure high stock availability
  • Share your knowledge and passion for IKEA products with customers and co-workers
  • Contribute to IKEA’s sustainability goals by understanding and living our social and environmental commitments

Requirements

  • Passionate about people, home furnishing, and creating a great customer experience
  • Enjoy actively selling and helping customers find the best solutions for their homes
  • Positive, commercial mindset
  • Thrive in a fast-paced retail environment
  • Motivated by achieving results together with a team
  • Confident, friendly, and proactive when approaching customers
  • Genuinely enjoy understanding customer needs
  • IKEA values resonate strongly
  • Curious, eager to learn, and always looking for ways to improve
  • Flexible, open to change
  • Take ownership of work with a high sense of responsibility

What we offer

  • Work environment free of discrimination and harassment
  • Commitment to encouraging individualism
  • Equal Employment Opportunity employer
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