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Sales co-worker; Food co-worker; Fulfilment operations co-worker; Fulfilment operations co-worker (overnight)

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IKEA

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Location:
Australia , Springvale, Victoria

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Category:

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Contract Type:
Employment contract

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Salary:

28.31 AUD / Hour

Job Description:

Our team within IKEA. At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.

Job Responsibility:

  • Sales Co-worker: Working a shift range between 8am and 9:30pm
  • Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services
  • Actively participating in selling products with a positive attitude and contribute to business goals and growth
  • Maintaining a clean and organised sales area, ensuring all products are properly priced and fully stocked
  • Building strong relationships with your team and other departments
  • Food Co-worker: Working a shift range between 7:30am and 9:30pm
  • Ensuring your area is efficiently maintained in compliance with Food standards
  • Food preparation, cooking, serving and customer service with a focus on food safety
  • Processing dishes and maintaining the washing up area and machines
  • Active selling, cash handling, operation of ovens & fryers
  • Fulfilment Operations Co-worker: Working a shift range between 6am and 10pm
  • Picking, packing and checking of products in line with in-store and/or online customer orders
  • Handing out Click & Collect orders, organising delivery and solving any order issues
  • Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed
  • Using different types of forklifts and machines
  • Supporting the wider fulfilment operations team
  • Fulfilment Operations Co-worker (Overnight): Working a shift range between 2am and 12pm
  • Actively contributing to highest goods availability by ensuring accurate replenishment
  • Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed
  • Using different types of forklifts and machines
  • Storing, retrieving, replenishment and internal transportation of stock
  • Supporting the wider fulfilment operations team

Requirements:

  • Passionate about learning and sharing the IKEA product range with customers
  • Passionate about securing a positive and seamless customer experience through utilising strong customer service skills
  • Able to remain calm when faced with challenging situations and are pro-active to find solutions
  • Able to comfortably interact with customers in a polite and friendly manner whilst having a ‘Togetherness’ mindset
  • Able to work closely with your team and other departments or work independently
  • Able to prioritise tasks in a fast-paced environment
  • Demonstrate excellent communication skills and basic computer and systems literacy
  • Availability to work a rotating roster with a mix of day and evening shifts
  • Availability to work 3 out of 4 weekends in a month (both Saturday and Sunday)
What we offer:
  • 5 weeks’ Paid Annual Leave
  • Paid Parental Leave
  • Family & Community Leave
  • 15% Co-worker discount
  • Subsidised meals and complimentary drinks in our Co-worker restaurant
  • Free uniforms provided
  • Free Co-worker parking
  • Bonus programme (where eligible)
  • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
  • 24/7 access to our Employee Assistance Program for health and wellbeing support

Additional Information:

Job Posted:
February 17, 2026

Expiration:
March 03, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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