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Sales Co-worker (Commercial Activities)

https://www.ikea.com Logo

IKEA

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Location:
Australia , North Lakes

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Category:

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Contract Type:
Employment contract

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Salary:

28.31 AUD / Hour

Job Description:

As Sales Co-worker your responsibilities will include, but are not limited to: Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions. Process product knowledge and confidently recommend relevant add-on items that complement customers’ primary purchases, supporting increased attachment rates and overall basket value. Maintain add-on product areas to ensure they are fully stocked, accurately priced, clean, and presented in an accessible, customer-friendly manner. Actively participating in selling products with a positive attitude and contribute to business goals and growth. Maintaining a clean and organised sales area, ensuring all products are properly priced and fully stocked. Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.

Job Responsibility:

  • Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions
  • Process product knowledge and confidently recommend relevant add-on items that complement customers’ primary purchases, supporting increased attachment rates and overall basket value
  • Maintain add-on product areas to ensure they are fully stocked, accurately priced, clean, and presented in an accessible, customer-friendly manner
  • Actively participating in selling products with a positive attitude and contribute to business goals and growth
  • Maintaining a clean and organised sales area, ensuring all products are properly priced and fully stocked
  • Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment

Requirements:

  • Previous retail experience preferred
  • Comfortable with physical tasks (lifting, replenishment, standing for extended periods)
  • Passionate about learning and sharing the IKEA product range with customers
  • Can work with a strong sense of urgency while adapting effectively to change in a fast-paced environment
  • Able to prioritise multiple tasks and are comfortable with on-the-job physical activity
  • Adopt a customer-focused mindset and strive to deliver a memorable shopping experience
  • A friendly attitude and are comfortable with connecting and interacting with people
What we offer:
  • $28.31 base hourly pay rate
  • Above award rates and penalty rates (including Sunday and Public Holidays)
  • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
  • 24/7 access to our Employee Assistance Program for health and wellbeing support
  • 15% Co-worker discount
  • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
  • Co-worker uniform provided
  • Free Co-worker parking
  • Bonus programme (where eligible)
  • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

Job Posted:
May 16, 2026

Expiration:
May 29, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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