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If you are looking for a step into a Sales Co-ordinator role within a well renowned luxury 4-star hotel this position could be for you. Reporting to the Sales Office Manager as a Sales Co-ordinator you will have opportunity to gain exposure in two of the largest revenue generating areas of the business – conference, events & bedroom sales. Your role day to day will include:
Job Responsibility
To forge great relationships with agents and guests alike
To be familiar with all-hotel facilities and services to advise guests/clients how best to enhance their stay/visit
Using your knowledge of the hotels products and services respond to enquires received, providing guests/clients with proposals to best suit their needs
To manage bookings from the initial enquiry through to the seamless handover to the operational team on arrival of the event/stay
Develop your knowledge of the hotel's bedrooms, conference and events product offerings and rate strategies
Conduct hotel show rounds to showcase the hotel's unique selling points
Communicate with guests/clients with warmth and hospitality to deliver an authentic and genuine experience
Work as part of a sales team to drive and achieve the sales targets
Requirements
Flair for organisation
Eye for attention to detail
Great communication skills
Passionate about sales and the guest experience
What we offer
Free on-site parking
Stream - Ability to access up to 40% of your wages as you earn giving you more control over your finances
28 days annual leave (rising to 33 days after 5 years)
Health cash plan and Employee Assistance Programme available 24/7
Discounted Room Rates in our beautiful properties across the UK
Discounted Friends & Family Bed & Breakfast Room Rates at out Hotels & Inns across the UK
Complimentary membership of onsite gym
Employee Assistance Programme
Enhanced maternity and paternity pay
Apprenticeships available
Online access to high street discounts
Life assurance & pension
An engaging & supportive work environment
Bespoke training & development programmes
Great promotional opportunities across The House of Daniel Thwaites estate