Sales Clinical Liaison Job at Elara Caring (Boston)

Job Description

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as Sales Clinical Liaison. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

Job Responsibility

Identifies and collects referral information supporting the patient’s eligibility for care
Makes “live” calls in partnership with aligned Area Vice President of Sales to foster relationships with key account staff
Calls on Key Accounts assigned by AVP in partnership with Account Executive and Quarterly Business Review (QBR) plan
Makes calls/ referral collaboration to service these referral opportunities
Communicates with the families of patients regarding services offered
Interacts with a variety of hospital staff from different departments
Consolidates and reviews patients’ records upon referral, as part of the discharge process
Collaborates with hospital staff to help position the patient for the right care at the right place
Explains care options to patients and their families
Works with a healthcare facility as needed to collaborate care as part of discharge planning for referred cases
Coordinates with healthcare facility staff to ensure that each patient has a smooth transition through the discharge and back to the home environment
Collaborates with Intake for insurance eligibility and coverage
Coordinates communication between patients’ and their physicians, case managers and other medical staff
Develops positive relationships in the community
Performs other duties/projects as assigned

Requirements

High School Diploma/GED
LPN/RN License required
3+ years’ practical experience
Must have a dependable vehicle, a valid driver’s license, and current auto insurance in accordance with the laws of the State

Nice to have

Bachelor’s Degree is preferred
Experience in Case Management in a clinical setting is preferred

What we offer

Work in a collaborative environment
Competitive compensation package
Sales training program
Opportunities for advancement
Tuition Reimbursement for full-time staff and continuing education opportunities for all employees
Comprehensive insurance plans for medical, dental, and vision benefits
401(K) with employer match
Paid time off, paid holidays, family and pet bereavement
Pet insurance
Fleet vehicles available, per company policy

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Sales Clinical Liaison

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