Sales Clerk Job at Marriott Bonvoy (Marco Island)

Job Description

Greet customers when they enter the shop, offer assistance in locating merchandise, and respond to questions regarding merchandise. Display merchandise in a neat, eye-appealing manner. Restock items as necessary, check expiration dates, and discard expired items. Keep storeroom neat and clean. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Verify customer identification as required. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. Follow checklist for opening and closing shop. Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage.

Job Responsibility

Greet customers when they enter the shop, offer assistance in locating merchandise, and respond to questions regarding merchandise.
Display merchandise in a neat, eye-appealing manner.
Restock items as necessary, check expiration dates, and discard expired items.
Keep storeroom neat and clean.
Complete customer purchases, process all payment types, and process returns, refunds, and exchanges.
Verify customer identification as required.
Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified.
Follow checklist for opening and closing shop.
Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage.
Report accidents, injuries, and unsafe work conditions to manager.
Follow all company policies and procedures
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets.
Welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation.
Speak with others using clear and professional language
answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Comply with quality assurance expectations and standards.
Reach, bend, twist, pull, and stoop
move, lift, or carry objects weighing less than or equal to 10 pounds
stand, sit, or walk for an extended period of time.
Perform other reasonable job duties as requested by Supervisors.

Requirements

Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

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