Sales Channel Team Lead Job at Vodafone (Lisboa)

Job Description

The Sales Channel Team Lead drives the commercial strategy for Vodafone Stores, ensuring revenue growth, operational excellence and team productivity. They develop and challenge Store Managers, reinforcing a strong, customer‑centric sales culture. They act as a catalyst for commercial transformation, enhancing cross‑channel synergies and accelerating new business opportunities

Job Responsibility

Commercial Strategy and main KPIs management: full ownership of the main KPIs and rentability for stores across Regions
Operational excellence: simplify in-store processes and set clear priorities to maximize sales productivity
ensuring consistency across the entire footprint
Performance leadership: accountable for the performance of store managers
you will define KPIs, challenge underperformance, customer-centric sales culture
Translate high level business goals into disciplined, daily operational actions at store level
Lead regular sales/commercial reviews
Motivates commercial teams to win every day, combining passion for customers with a relentless focus on results
Design and present sales initiatives recommendations
Support commercial push initiatives through communication, alignment, and sales channels engagement
Create tailored initiatives to support sales commercial activity, including presentations and operational guide
Run pilots, measure impact, and scale successful solutions
Expected to take a 360º view of all commercial channels, identifying opportunities, cross channel synergies and efficiency improvements that drive stronger business performance.

Requirements

Bachelor’s degree in Business, Marketing, Economics, Engineering, or a related sales/commercial field
Strategic leadership: ability to lead and develop high-potential teams
Capacity to build strong connections with commercial channels through clear communication, genuine enthusiasm, and empathetic leadership
Experience in sales within telecom or a similar industry, ideally in telecoms/main retailers
Strong commercial and business acumen
Execution focus: high sense of urgency and accountability
Background in telecommunications/industry knowledge (optional)
Proven track record in sales and/or channels sale management
commercial reporting tools to drive data-led decision making
Available for mobility and regular travel, ensuring close engagement with commercial channels and main stakeholders
Fluency in English and Portuguese.

What we offer

Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders
Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products
Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors
Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products
Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing, Skillsoft and Speexx)
Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles.

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