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Our client is a leading FMCG manufacturer in the snacks and confectionery sector, with a strong footprint across Saudi Arabia and a large, distributed sales operation. They are seeking a Sales Capability Manager to be based in Jeddah, responsible for driving sales force effectiveness through structured training, performance management, and capability development. This role is critical in enhancing frontline execution, improving productivity across branches, and embedding a high-performance sales culture. Success will be defined by the ability to uplift sales capabilities, deliver measurable improvements in KPI performance, and drive consistency across a geographically dispersed team. This is a senior, operational and capability-focused role with a strong emphasis on field engagement and training delivery. The Sales Capability Manager will work closely with sales leadership, marketing, and cross-functional teams to design and implement structured training programs, competency frameworks, and performance tracking systems. The role requires extensive travel across branches, with a hands-on approach to coaching, auditing, and driving execution excellence.
Job Responsibility
Design and implement structured sales training programs, including onboarding and continuous development initiatives
Develop sales capability frameworks and conduct regular skills gap assessments across the organization
Deliver on-the-ground coaching and field training to improve execution and sales performance
Lead performance reviews and establish KPI-driven improvement plans aligned with business objectives
Collaborate with sales leadership and cross-functional teams to align capability initiatives with commercial strategy
Support go-to-market strategies by equipping teams with product knowledge and sales tools for new launches
Conduct market audits and gather insights to refine training focus and sales effectiveness
Develop reporting frameworks and dashboards to track training impact and sales performance improvements
Lead change management initiatives, ensuring seamless adoption of new processes and strategies
Build internal talent pipelines and support recruitment through competency-based assessment practices
Requirements
Bachelor’s degree in Business, Marketing, or a related field
MBA is a plus
8-10 years of FMCG sales experience with strong exposure to field operations and execution
Proven experience in sales training, coaching, and capability development within FMCG
Strong understanding of sales processes, go-to-market strategies, and performance management
Demonstrated project management experience, including working with multiple stakeholders and vendors
Strong analytical and financial acumen with the ability to link training to business outcomes
Excellent communication, presentation, and stakeholder management skills
Fluency in Arabic and English is essential
Advanced Excel and systems proficiency
strong reporting capabilities
Must be field-oriented with willingness to travel extensively (80-90% across branches)