CrawlJobs Logo
Costa Crociere S.p.A. Logo Costa Crociere S.p.A. · IT - Administration

Sales Capabilities Manager

Italy, Genoa Employment contract · Job Posted June 15, 2026
Apply Position
Job Link Share

Job Description

Are you passionate about staff development and training? Do you have a knack for transforming sales teams into storytelling ambassadors who can effectively convey value and inspire customers? Join us in Genoa as a Sales Capabilities Manager, where you’ll drive the evolution of our global sales training strategy, empowering Customer Center teams to become true Costa Storytelling Ambassadors and boosting conversion, customer value, and commercial performance.

Job Responsibility

  • Contribute to the design and evolution of the global Sales Capabilities strategy, defining innovative training frameworks and methodologies
  • Acting as a strategic partner to the business, ensuring alignment cross market between training initiatives, sales objectives, and revenue targets
  • Plan and supervise cross-market training activities, ensuring coordination, consistency, and timely delivery across all Customer Centers
  • Define guidelines and monitor their execution, ensuring harmonization and excellence across markets
  • Align training programs with revenue forecasts, booking curves, sales strategies, and market-specific needs
  • Leverage data inputs (e.g. customer voice surveys, performance KPIs) to identify training priorities and ensure development actions are connected to business outcomes
  • Monitor training effectiveness through structured KPIs (pre/post tests, satisfaction surveys, performance metrics), validating analysis outputs and defining corrective actions
  • Drive continuous improvement of training paths, enhancing both efficiency and commercial impact
  • Collaborate closely with Team Leaders, Managers, and international stakeholders, ensuring alignment on training goals and quality standards
  • Inspire and guide your team of trainers, fostering engagement and excellence across locations, while sharing best practices globally
  • Contribute to the design and rollout of innovative training solutions, including the development of e-learning platforms from scratch
  • Define training paths, KPIs, and measurement frameworks, and leverage advanced tools (e.g. Power BI dashboards) to translate data into clear strategic insights.

Requirements

  • 10 years of experience managing international training teams in a global company, supported by a strong academic background in Economics, Business Administration, Management Engineering, Marketing, or Communication
  • Proven experience in designing global training strategies and managing cross-market training execution
  • Strong analytical mindset, with experience in data analysis, survey interpretation (e.g. customer voice), and KPI monitoring
  • Experience in building e-learning platforms from scratch, including training path design and performance measurement frameworks
  • Advanced proficiency in Excel, PowerPoint
  • knowledge of Power BI (especially dashboard briefing and insight interpretation) is highly preferred
  • Familiarity with AI tools (Copilot, ChatGPT, Gemini)
  • Excellent communication and storytelling skills, with the ability to inspire and engage diverse audiences
  • Fluency in Italian and English
  • knowledge of German, French, or Spanish is a strong plus
  • A proactive, resilient, and impactful leadership style, with the ability to challenge the status quo and drive innovation
  • Willingness to travel

Nice to have

  • Knowledge of Power BI (especially dashboard briefing and insight interpretation)
  • Knowledge of German, French, or Spanish

What we offer

  • Flexible smart working policy
  • Daily meal vouchers
  • Exclusive discounts
  • Access to Wellbeing@Costa platform for sports, travel, and cultural perks
  • Free medical insurance
  • Additional welfare benefits for you and your family
  • Special gifts for life’s milestones
  • Discounts on cruises and onboard services
  • Amazon Hub Lockers in our Genoa offices
  • Tailored learning programs
  • Volunteering opportunities
  • Wellbeing initiatives
  • Loyalty program
  • Community events
Costa Crociere S.p.A. - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Sales Capabilities Manager

8 matching positions

Assistant Sales Manager / Sales Manager

This role presents a dynamic and rewarding opportunity for an Assistant Sales Ma...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Marketing, Business Administration, Hospitality, or a related field
  • Minimum 2–5 years of experience in hotel sales, including at least 1 year in a similar capacity in a luxury brand
  • A proactive and customer-oriented mind set with a proven track record of achieving sales targets and driving revenue growth in the luxury hospitality sector
  • Strong communication, negotiation, and interpersonal skills
  • Strong organizational and time-management capabilities with the ability to prioritise and manage multiple accounts in a detailed manner
  • Ability to work independently and collaboratively is key
Job Responsibility
Job Responsibility
  • Support the Sales team by driving business growth through proactive sales strategies, client engagement, and maintaining long-term relationships
  • Generate new business and nurture existing client relationships, responding to inquiries, conducting site inspections and hosting entertainment at Food & Beverage Outlets
  • Track and manage sales activities, maintaining proper client records, and being able to travel for Hotel's proposed sales trips where required
  • Manage a portfolio of accounts, negotiating sales contracts, and working closely with the Conference Services team to ensure the smooth execution of Group events
  • Client engagement, communication, successful planning and relationship building are core aspects of this role
What we offer
What we offer
  • A culture built on mutual respect, offering a growing world of opportunities and an environment that supports the pursuit of excellence
  • Career growth opportunities
  • A strong, unique culture
  • Best-in-industry training
  • Complimentary stays at Four Seasons properties (subject to availability), with discounted meals
  • Paid holidays/vacation
  • Dental, medical, and life insurance
  • Employee service awards/Birthday Gift
  • Annual employee party/social and sporting events
  • Complimentary meals in a dedicated employee restaurant
  • Fulltime
Read More
Arrow Right

Senior Sales Manager / Sales Director

Valtech is looking for a Senior Sales Manager / Sales Director to help drive our...
Location
Location
Germany , Munich
Salary
Salary:
Not provided
valtech.com Logo
Valtech
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in business development / sales within a digital agency or consulting environment
  • Experience selling complex multi-year engagements across digital experience, strategy, data and technology implementation
  • Existing network in Germany or Switzerland is a plus, ideally including enterprise decision-makers and C-level contacts
  • Confident managing consultative sales conversations and delivering compelling business cases
  • Comfortable owning and delivering on multi-million revenue targets
  • Personal drive to get things done right and fast, with the ability to adapt to change with urgency
  • Excellent communication and relationship-building skills, both internally and externally
  • Ability to influence and engage with senior executives and cross-functional teams
  • Fluent in German and English
Job Responsibility
Job Responsibility
  • Represent Valtech as a go-to-market leader and consultative sales partner in Germany and / or Switzerland
  • Execute a go-to-market strategy focused on acquiring net new clients across key sectors
  • Manage the full end-to-end sales cycle: lead generation, qualification, solution design, pitch, and closure
  • Leverage existing local networks and contacts to forge key new business relationships
  • Drive a high-quality pipeline through outbound efforts, inbound leads, partner referrals, and your own network
  • Lead RFP responses and pitch teams with a strong focus on value-based selling and consultative engagement
  • Collaborate with the regional marketing and demand generation team to support lead generation activities and campaigns
  • Work closely with Valtech’s strategic technology, martech and data partners
  • Accurately manage forecasting and pipeline using Salesforce CRM
  • Stay up to date with Valtech case studies, capabilities, and the evolving digital services landscape
Read More
Arrow Right

Senior Sales Manager / Sales Director

Valtech is looking for a Senior Sales Manager / Sales Director to help drive our...
Location
Location
Switzerland , Zurich
Salary
Salary:
Not provided
valtech.com Logo
Valtech
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in business development / sales within a digital agency or consulting environment
  • Experience selling complex multi-year engagements across digital experience, strategy, data and technology implementation
  • Existing network in Germany or Switzerland is a plus, ideally including enterprise decision-makers and C-level contacts
  • Confident managing consultative sales conversations and delivering compelling business cases
  • Comfortable owning and delivering on multi-million revenue targets
  • Personal drive to get things done right and fast, with the ability to adapt to change with urgency
  • Excellent communication and relationship-building skills, both internally and externally
  • Ability to influence and engage with senior executives and cross-functional teams
  • Fluent in German and English
Job Responsibility
Job Responsibility
  • Represent Valtech as a go-to-market leader and consultative sales partner in Germany and / or Switzerland
  • Execute a go-to-market strategy focused on acquiring net new clients across key sectors
  • Manage the full end-to-end sales cycle: lead generation, qualification, solution design, pitch, and closure
  • Leverage existing local networks and contacts to forge key new business relationships
  • Drive a high-quality pipeline through outbound efforts, inbound leads, partner referrals, and your own network
  • Lead RFP responses and pitch teams with a strong focus on value-based selling and consultative engagement
  • Collaborate with the regional marketing and demand generation team to support lead generation activities and campaigns
  • Work closely with Valtech’s strategic technology, martech and data partners
  • Accurately manage forecasting and pipeline using Salesforce CRM
  • Stay up to date with Valtech case studies, capabilities, and the evolving digital services landscape
Read More
Arrow Right

Senior Sales Manager / Sales Director

Valtech is looking for a Senior Sales Manager / Sales Director to help drive our...
Location
Location
Germany , Dusseldorf
Salary
Salary:
Not provided
valtech.com Logo
Valtech
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in business development / sales within a digital agency or consulting environment
  • Experience selling complex multi-year engagements across digital experience, strategy, data and technology implementation
  • Existing network in Germany or Switzerland is a plus, ideally including enterprise decision-makers and C-level contacts
  • Confident managing consultative sales conversations and delivering compelling business cases
  • Comfortable owning and delivering on multi-million revenue targets
  • Personal drive to get things done right and fast, with the ability to adapt to change with urgency
  • Excellent communication and relationship-building skills, both internally and externally
  • Ability to influence and engage with senior executives and cross-functional teams
  • Fluent in German and English
Job Responsibility
Job Responsibility
  • Represent Valtech as a go-to-market leader and consultative sales partner in Germany and / or Switzerland
  • Execute a go-to-market strategy focused on acquiring net new clients across key sectors
  • Manage the full end-to-end sales cycle: lead generation, qualification, solution design, pitch, and closure
  • Leverage existing local networks and contacts to forge key new business relationships
  • Drive a high-quality pipeline through outbound efforts, inbound leads, partner referrals, and your own network
  • Lead RFP responses and pitch teams with a strong focus on value-based selling and consultative engagement
  • Collaborate with the regional marketing and demand generation team to support lead generation activities and campaigns
  • Work closely with Valtech’s strategic technology, martech and data partners
  • Accurately manage forecasting and pipeline using Salesforce CRM
  • Stay up to date with Valtech case studies, capabilities, and the evolving digital services landscape
Read More
Arrow Right

Product Sales Manager, Product Sales of Parts and Services

Are you ready to grow your career in Product Sales of Parts and Services for Pap...
Location
Location
Indonesia , Cikarang
Salary
Salary:
Not provided
valmet.com Logo
Valmet Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A college or university degree in Technology, Engineering, or related field
  • Minimum 3-5 years of relevant product sales experience, preferably in the paper and board industry
  • Proven track record in driving sales growth in a relevant market
  • Strong customer focused sales mindset and capability to work with various customers on many levels
  • Team player with excellent organizational skills and development minded
  • A flexible approach to work, including the willingness and ability to travel frequently
  • Excellent verbal and written communication skills in English and Bahasa Indonesia
  • Competence in using MS Office tools (Word, Excel, PowerPoint, Outlook, Teams)
Job Responsibility
Job Responsibility
  • Identify, research, and contact prospective customers to build strong relationships that generate future sales and repeat business growth and profitability in Spare Parts and Filed Services in Indonesia
  • Pursue sales leads and visit existing and new customers to achieve sales targets
  • Work closely with Mill Sales Managers and Technology units to achieve customers’ satisfaction
  • Negotiate prices and delivery times within authority limits and close sales orders to meet revenue goals
  • Assess markets within your sales area and implement Go-to-Market plans, including key customers, resources, and products
  • Participate in sales planning and budgeting
  • Improve Valmet’s cross-selling opportunities by sharing leads, customer feedback, and competitor insights internally
  • Develop and sell agreements covering the complete product and solution portfolio
  • Monitor, analyze, and report product sales performance regularly in CRM
What we offer
What we offer
  • Wellness allowance
  • Health and life insurance
  • Flexible working hours
  • Fulltime
Read More
Arrow Right

Asst. Sales / Sales Manager (AMD/Xilinx Data Center Business)

Entuple Technologies is solution integrator for Xilinx Data Center Solutions. Xi...
Location
Location
India , Pune; Bangalore
Salary
Salary:
Not provided
Entuple Technologies Pvt. Ltd.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • B.E in Electrical Engineering, Computer Engineering, or equivalent with 3-5 years of engineering, business management or sales and marketing experience
  • 3-5yrs experience in IT Hardware/Data Center sales is required
  • Strong relationships in the Data Center Market
  • Understanding of FPGAs and competitive solutions
  • Understanding of the AI/ML, FinTech, OTT segment will be added advantage
  • Confident in building new business
  • Sales process managements including lead generation, RFI/RFQ, Negotiation, Forecasting
  • Strong reporting capabilities
  • Strong communication (listening, verbal and written) skills with an emphasis on technical presentation skills
  • Ability to travel up to 50%
Job Responsibility
Job Responsibility
  • Drive Xilinx Alveo Data Center business in Fintech, OTT, AI/ML enterprise segment customers and prospects
  • Manage all stages of the sales process to secure design wins and scale revenue
Read More
Arrow Right
New

Sales Manager E-commerce

Are you a strategic leader with a passion for digital growth? We are seeking a d...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
August 03, 2026
Flip Icon
Requirements
Requirements
  • Graduate + Postgraduate (MBA/PGDM) in Sales, Marketing, or Business Management
  • Minimum of 7+ years of experience in FMCG sales
  • Strong understanding of E-Comm & Q-Comm business operations models
  • Excellent analytical, negotiation, and stakeholder management skills
  • Proficiency in sales analytics, reporting tools, and digital commerce platforms
  • Strong business acumen with a result-oriented approach
  • Ability to work in a fast-paced and dynamic business environment
  • Excellent communication, leadership, and problem-solving capabilities
  • Ability to drive teams and deliver results under pressure
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and SFA software tools
Job Responsibility
Job Responsibility
  • Drive revenue, profitability, and market share growth across E-commerce and Quick Commerce channels
  • Develop and execute channel-wise business plans aligned with organizational objectives
  • Identify new business opportunities, platform expansions, and strategic partnerships
  • Manage end-to-end E-commerce/Q-commerce operations, including campaigns, launches, and category growth initiatives
  • Optimize product assortment, pricing, promotions, and platform visibility to maximize online sales performance
  • Collaborate with marketing teams to execute digital campaigns and improve customer acquisition, engagement, and retention
  • Enhance customer experience through effective merchandising, content optimization, and consumer insights analysis
  • Analyze sales, ROI, traffic, conversion, and operational metrics to drive data-based business decisions
  • Prepare MIS reports, forecasts, dashboards, and track KPIs to improve business efficiency
  • Coordinate with supply chain and operations teams to ensure inventory availability and fulfillment efficiency
  • Fulltime
Read More
Arrow Right
New

National Sales Manager

In this vital role you will lead the commercial execution of Amgen's biosimilar ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive pharmaceutical/biotechnology commercial experience, with biosimilars experience preferred
  • Proven people leadership/stakeholder influence and performance coaching capabilities
  • Strong knowledge of the UK healthcare landscape, reimbursement environment, and ABPI compliance requirements
  • Demonstrated ability to lead through change, implement innovation, and adapt to evolving customer insights
  • Strong commercial, business planning, and budget management skills, with the ability to translate strategy into execution
  • Excellent communication, negotiation, stakeholder management, and cross-functional leadership capabilities
  • Strong analytical skills, with the ability to leverage data to drive insights and decision-making
  • High emotional intelligence, growth mindset, and enterprise leadership orientation, with a collaborative and inclusive approach
  • Degree educated, ability to travel and a valid driving licence
Job Responsibility
Job Responsibility
  • Lead and develop a team of Regional Account Managers to deliver revenue, market share, and customer engagement objectives
  • Translate brand strategy into effective account and customer plans, informed by market, customer, and NHS insights
  • Drive key account segmentation, prioritization, and execution to maximize short- and long-term business performance
  • Ensure disciplined execution of territory plans, key account strategies, brand campaigns, and customer engagement activities
  • Coach, mentor, and develop team members via a high performing culture of talent development, succession planning, and field-based leadership
  • Contribute to sales incentive design, goal setting, and performance evaluation processes
  • Foster a culture of accountability, inclusion, collaboration, and continuous improvement through strong matrix leadership and emotional intelligence
What we offer
What we offer
  • Vast opportunities to learn and move up and across our global organization
  • Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
  • Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits
  • Fulltime
Read More
Arrow Right