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Sales, Business Admin Apprenticeship

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360 Resourcing Solutions

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Location:
United Kingdom , Leicester

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking a motivated and reliable Apprentice Sales & Administration Assistant to join our timber merchant branch. This role provides hands-on experience within a busy trade environment, supporting both the sales and administrative functions while working towards a recognised apprenticeship qualification. The successful candidate will gain practical knowledge of timber products, customer service, sales processes, and office administration whilst being supported with structured training and development.

Job Responsibility:

  • Assist sales office and internal sales staff with customer enquiries
  • Provide excellent customer service to trade and retail customers (by email & phone)
  • Learn about timber products, sheet materials, and building supplies
  • Assist with preparing quotations and processing sales orders
  • Support follow-up calls and customer account management
  • Accurately process orders, invoices, delivery notes, and credit notes
  • Maintain customer records and update internal systems
  • File paperwork and maintain organised digital and physical records
  • Support stock administration and delivery scheduling
  • Assist with general office duties including emails, data entry, and document preparation
  • Work towards completion of the apprenticeship qualification
  • Attend training sessions and assessments as required
  • Learn health & safety procedures relevant to a timber merchant environment
  • Develop product knowledge and commercial awareness

Requirements:

  • Genuine interest in sales, administration, and the construction or timber industry
  • Strong communication skills and a customer-focused attitude
  • Willingness to learn and take instruction
  • Good attention to detail and basic numeracy skills
  • Basic IT skills (email, Microsoft Office or similar systems)
  • Reliable, punctual, and professional
  • Ability to work well as part of a team
What we offer:
  • Life assurance cover
  • Access to 24/7 online GP
  • 10% Discount across Harlow Bros. Branches
  • Employee Assistance Programme
  • Extras retail discounts & Byond Card
  • Employee Referral Scheme
  • In House Training and Recognised Qualifications

Additional Information:

Job Posted:
May 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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