This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Sales Associate (SA) contributes and supports the overall sales functions of the community. The primary purpose of the SA role is to execute sales processes and tactics to inspire prospective residents to move into the community. The SA provides support with new inquiries, and existing inquiries with the goal of converting these leads to move-ins to achieve occupancy targets. The success of the SA is measured in multiple ways, including sales conversions, move-ins, and average daily occupancy.
Job Responsibility:
Execute sales processes and tactics to inspire prospective residents to move into the community
Answers inbound sales calls
Greets tours, escorts to Discovery Room
Manages customer relationship management system
Produces weekly, monthly, quarterly sales reports
Assists in visiting model apartment(s) and tour path
Makes outbound calls to prospects
Monitors sales collateral
Organizes, coordinates, assists in planning and execution of sales event calendar
Conducts tours as needed
Administers UPs log
Leads coordination and execution of sales acceleration programs
Promotes Resident Referral program and Ambassador Program
Organizes and manages Be Our Guest Program
Reviews and facilitates Move-In paperwork
Facilitates and coordinates Resident Assessment
Oversees and manages move-in process
Champions Red Carpet move-in process
Ensures state mandated paperwork completed
Coordinates with ED, BOM, DHW resident's Administrative Files
Requirements:
Associates degree preferred
One (1) years' experience in an administrative sales or customer service role
Must demonstrate an interest in working with a senior population
Engages with guests, residents, and staff in a courteous and friendly manner
Supports organization's goals and values
Balances team and individual responsibilities
Exceptional telephone, administration, and customer service skills
Detail oriented and excellent organizational, time management and follow-through skills
Must demonstrate good judgment, problem solving and decision-making skills